Fiona David

Fiona David

Followers of Fiona David4255 followers
location of Fiona DavidNairobi County, Kenia

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  • Timeline

  • About me

    eBook writer, copywriter, script writer, content strategist & producer.

  • Education

    • Jomo Kenyatta University of Agriculture and Technology (JKUAT)

      -
      Bachelor of Applied Science - BASc Computational and Applied Mathematics
  • Experience

    • StarTimes Kenya

      Jan 2015 - Jan 2018

      My responsibility was to vet the processes within the quality department, its structures, and how effective they are. To identify gaps within the department and to come up with new processes and implementation procedures that ensure the provision of quality service from an enabled team. My responsibility was to monitor calls made by agents to ensure that they give correct information to the clients with an aim of assisting the client fully and giving them the best service available.

      • Team leader Quality Monitor

        Jan 2017 - Jan 2018
      • Quality Analyst

        Jan 2016 - Jan 2016
      • Customer Service Representative

        Jan 2015 - Jan 2016
    • Freelance

      Jan 2018 - now

      My goal is to engage viewers with content that catches the eye but also encourages action. It’s all about making sure the content produced hits the mark, turning interest into engagement and engagement into loyalty. I blend SEO best practices with compelling storytelling to elevate brands, boost visibility, and increase organic traffic. My strategic content engages and builds trust with audiences, accelerating conversions and maximizing ROI, transforming readers into loyal customers and brand advocates."

      • Digital Marketer & Content Strategist

        Jan 2023 - now
      • Content Marketer & SEO Copywriter

        Jan 2018 - now
    • Papyrus Texts

      Aug 2019 - Jan 2021
      Writer| SEO Expert| Blogger

      Writing empowers leadership—it positions individuals as thought leaders who profoundly connect with and inspire their audiences. So, I craft powerful, tailored stories that engage and build loyalty and drive conversions, providing my clients with a tangible sense of ROI potential.

    • Athena

      Apr 2025 - now
      Content Producer, KE
  • Licenses & Certifications