Joseph A. Ahad

Joseph A. Ahad

IT Support Technician & Network Adminstartor

Followers of Joseph A. Ahad521 followers
location of Joseph A. AhadSträngnäs, Södermanland County, Sweden

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  • Timeline

  • About me

    Account Manager with expertise in Account Management and Customer Relations

  • Education

    • Microsoft

      2000 - 2000
      MCSE 2000 Network and System Administration
    • International Business Management Institute (IBMI)

      2019 - 2019
      Diploma Project Management
    • Aleppo University

      1994 - 2000
      Bachelor's degree Computer Engineering
  • Experience

    • Kouefati Group, Kalyounji Group, and other

      Jan 2000 - Jan 2003
      IT Support Technician & Network Adminstartor

      Planned and Executed the network installations, configurations. Solved and supported the technical troubleshooting problems and the maintenance for various desktop operations, hardware, software, file servers, networks and cabling.

    • Al Amir Telecom (Nokia )

      Jan 2003 - Jan 2012
      Regional Sales Manager

      Managed a network of key resellers across multiple regions, overseeing recruitment, training, and performance management of sales representatives.Established and optimized competitive selling prices by continuously monitoring market trends, competitor pricing, and cost fluctuations, ensuring the company's products remained attractive and profitable.Developed and implemented strategic sales plans to increase market penetration and revenue growth within the region, consistently achieving or exceeding sales targets.Built and maintained strong relationships with key clients and stakeholders, enhancing customer satisfaction and loyalty.Analyzed sales data and market insights to identify new business opportunities and areas for improvement, driving sales initiatives that aligned with company objectives. Show less

    • Strängnäs kommun

      Jan 2013 - Jan 2014
      Computing Skills Teacher

      Involved in teaching and helping the new students in basic computer skills including Microsoft Word, create an e-mail account, search for job, AF reports, skatteverket, försäkringskassan and migrationsverket.

    • SamarbetsPartnern Investment Sverige AB

      Jan 2014 - Jan 2015
      Sales Research Analyst

      Gathered and analysed data on customer demographics, preferences, needs, and buying habits to identify potential markets in Denmark, Germany and UAE, prepared reports of findings, illustrating data graphically and translating complex findings into written text. Forecasted and tracked marketing and sales trends, and provided management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services. Gathered data on competitors and analysed their prices, sales, and method of marketing and distribution. Show less

    • Goodstart Sverige

      Jan 2016 - Jan 2018
      Tutor with IT focus and language support

      Coordinated and optimized work planning for STOM program, daily access to AF's web support to monitor information about new / completed participants and reporting according to the reporting business obligation with AF. Coordinated group activities, lectures.

    • Volvo Construction Equipment

      Jan 2018 - Jan 2019
      Global Product Specialist CareTrack, Connected Services

      Maintained and expanded CareTrack Services, ensured that CareTrack becomes available on Volvo CE’s new machines and in selected new markets. drove enhancement initiatives and cost reductions for the existing CareTrack services. Defined telematics business requirements into new machine projects, change requests and product developments. Performed the end-to-end business acceptance testing for product changes, market extensions and new product platforms

    • Dura-Line

      Sept 2020 - Aug 2024
      Inside Sales Account Manager

      Act as the first point of contact for clients. build and manage account relationships. Maintain and grow business with existing accounts. Generate and provide customer quotes for standard/pre-designed solutions and follow up on customer quotes where required. Generate and provide customer orders for and follow up on customer orders where required. Maintain up-to-date profiles on accounts showing revenue projects and quotas and gain a general understanding of customer business and strategic plans.Monitor performance of allocated accounts and identify areas of opportunity.Provide support in sales presentations, products demonstrations, customer training, and solution delivery. Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Mentor

      Issued by MJO on Jan 1994
      MJOAssociated with Joseph A. Ahad