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Caroline James

Caroline James

Followers of Caroline James168 followers
location of Caroline JamesGreater Glasgow Area

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  • Timeline

  • About me

    NW Crisis Contingency Manager Serco

  • Education

    • British transport police

      -
      Level 2 surveillance operative

    • John Bosco secondary education

      -
      Secondary Education and Teaching Higher education

      Activities and Societies: English,arithmetic, biology, secretarial duties,music Higher education

    • Police college Stirling

      1985 - 1987
      Bachelor of Arts - BA Criminal Justice/Police Science Higher Grades

  • Experience

    • British Transport Police

      Mar 2007 - Jun 2014

      • Women & Child Protection Services

        Oct 2003 - Jun 2014

      • Police Officer

        Oct 1985 - Jun 2014

      • Prosecution Reporting

        Mar 2007 - Jun 2009

    • Serco

      May 2017 - now

      I am a key member of the OperationsManagement Team responsible for providing property management, maintenance. Service User support services via their Housing Officers and Maintenance operatives within the designated portfolio to ensure complaint delivery of the Serco AASC contract.

      • Operations Manager

        Sept 2021 - now

      • Contingency Support Officer

        Oct 2020 - Nov 2021

      • Administrative Officer

        Mar 2020 - Oct 2020

      • Welfare Officer

        May 2017 - Mar 2020

      • TARA Liason Officer

        May 2018 - Sept 2019

      • Housing Officer

        May 2017 - Sept 2019

    • Mears Group PLC

      Sept 2019 - Mar 2020
      Welfare Manager

  • Licenses & Certifications

    • Intelligence led data and strategic planning

      British Transport Police

    • Lean Six Sigma Yellow Belt

      Institute for Continuous Improvement in Public Services

    • Level 2 surveillance operations officer

      British Transport Police

    • Personal protection trained

      British Transport Police

    • Firearms trained

      British Transport Police

    • Interview techniques and evidence gathering and production

      British Transport Police

    • Principle officer for submitting detailed analytical information and evidence to support a criminal charge to the Procurators Fiscals office [Scotland) CPS in England Wales

      British Transport Police

    • ICIPS

      Serco
      Jul 2020

    • Police

      College of Policing

    • Sexual exploitation and abuse of females and children

      British Transport Police

  • Honors & Awards

    • Awarded to Caroline James
      Home office excellence in intelligence award Home office Nov 2022 Award for intelligence gathering and dissemination to border force and JDT teams that work alongside us to ensure the safety of asylum seekers
    • Awarded to Caroline James
      Pulse award Serco Nov 2021
    • Awarded to Caroline James
      Chief constables certificate of commendation Chief constable Cumbria police Assisted the arrest of violent offender and to aid the safety of officers in the line of their duty
    • Awarded to Caroline James
      Home office excellence in intelligence award Home office Award winning Manager collaborating with JDT projects with the Home office
    • Awarded to Caroline James
      Home office intelligence award -
    • Awarded to Caroline James
      Police commendation for Bravery -

  • Volunteer Experience

    • Assistant

      Issued by SSAFA the Armed Forces charity on Apr 2016
      SSAFA the Armed Forces charityAssociated with Caroline James

    • Safety Security

      Issued by Royal Air Force (RAF) reserves on Jul 2008
      Royal Air Force (RAF) reservesAssociated with Caroline James

    • Voluntary Mutual Aid 7/7 london bombings

      Issued by Metropolitan Police on Jul 2005
      Metropolitan PoliceAssociated with Caroline James

    • Support Officer

      Issued by SSAFA the Armed Forces charity on Feb 2014
      SSAFA the Armed Forces charityAssociated with Caroline James

    • Assistant

      Issued by Alcoholics Anonymous World Services, Inc. on Apr 1983
      Alcoholics Anonymous World Services, Inc.Associated with Caroline James

    • Assistant

      Issued by RAF volunteer reserve on Apr 2010
      RAF volunteer reserveAssociated with Caroline James