Allison Jackson

Experience

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  Rue21

  Jun 2018 - Aug 2020

  Assistant Manager

  · Collaborated with team members to perform certain tasks· Customer service (greeted customers)· Operated cash register· Visual merchandise (set up displays)· Money management (counted and made deposits) ($2,000-$3,000 per shift)· Inventory Management and control (reported shortages to manager)

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  Walmart

  May 2020 - Mar 2021

  Walmart Associate

  Online Grocery Personal Shopper • Fulfilled customer orders by accurately reviewing, locating, preparing, and packing merchandise. • Ensured the accuracy of orders before customer pickup. • Managed money effectively, handling transactions and reconciliations. • Made appropriate product substitutions, consulting with customers to ensure satisfaction. • Followed up on out-of-stock merchandise to meet customer needs.Self-Checkout/Cashier • Managed cash transactions and ensured accurate handling of customer payments. • Assisted customers at self-checkout, ensuring all items were scanned correctly. • Stocked shelves and placed items in their correct locations after replenishment.Health Ambassador • Screened associates for COVID-19 symptoms, ensuring compliance with safety protocols. • Ensured all associates and customers wore masks upon entering the store. • Communicated with managers and the health department regarding employees needing to go home due to COVID-19 concerns. Show less

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  Menzie Stone Company

  Feb 2021 - Mar 2021

  Receptionist/ Office Administrative

  Full-Time/Temporary Job • Managed scheduling, payroll, and production tasks to ensure smooth operations. • Answered inquiries and provided information to the public, customers, visitors, and other interested parties about activities, departments, offices, and employees within the organization. • Performed routine clerical and administrative functions, including drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, and providing information to callers. • Handled bookkeeping tasks, ensuring accurate financial records and transactions.This version is concise and clearly outlines your key responsibilities and skills. Show less

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  Amazon

  Sept 2021 - now

  Fulfillment Associate

  Learning Ambassador/Trainer • Trained and onboarded new employees in Amazon warehouses, explaining rules and policies to ensure compliance. • Provided guidance and answered questions for new associates, facilitating their successful integration. • Conducted daily audits on new hires to assess progress and recommend areas for improvement. • Assisted management with daily operational agendas, focusing on process flow optimization. • Collected, analyzed, and managed quantitative data to create reports that drive business improvements. • Identified areas for associate cross-training and implemented training programs to support operational objectives, maintaining updated certifications for associates and managers.Water Spider • Wrapped and moved pallets to designated areas for forklift pickup and subsequent loading.Problem Solve Gatekeeper • Ensured exceptional customer experience by accurately inspecting and packaging outgoing shipments. • Achieved a 25% decrease in customer complaints and a 15% increase in positive feedback through meticulous quality control.Inbound and Outbound Container Loader • Unloaded trucks in a timely manner for CPT, ensuring load quality and capacity. • Loaded trucks efficiently to meet dispatch schedules. • Scanned products on the DDU line for same-day and next-day delivery, ensuring zero defects and timely departures.GTDR (Global Training Dock Release) Specialist • Managed dock operations, including opening and closing dock doors, securing trailers, and documenting trailer information. • Ensured safe loading practices and maintained accurate records with photographic evidence.Yard Safety Specialist • Conducted GTDR procedures outside, directing truck drivers safely. • Educated associates on safety rules, policies, procedures, and guidelines to maintain a safe working environment.Auditor • Rescanned staged items to verify correct destination placement, ensuring accuracy and efficiency in shipping operations. Show less

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  Amazon Fulfillment Centre and Service Provider

  Dec 2023 - now

  Transportation Assistant

  •Check in and check out drivers with loads•Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain workflow for buildings.• Operate Commercial Motor Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations. • Operate CMVs on public roads as required while staying on predetermined routes and using approved equipment. • Comply with company policies, procedures, and DOT regulations (size, weight, route designations, parking, trailer designations, violation and incident reporting requirements, break periods, etc.). • Complete driver vehicle inspection reports on equipment and notify managers of any maintenance or delivery issues encountered. • Follow hostler and delivery schedules, track and report working hours and breaks at appropriate times, adhere to yard safety policies, obey all applicable traffic laws, and drive in accordance with weather/road conditions. Show less