Pranjali S. Malode

Experience

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  Pride Hotels Group

  Jan 2016 - Mar 2016

  Associate FO
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  THE NAGPUR ASHOK

  Jun 2016 - Aug 2017

  Reservation Executives

  Handling Room Reservation from major portals - MMT, Goibibo, Booking.com, Trivago, Expedia, Trip advisor, via.com etc.Reservations for Tie- up companies to maintain the long term Business. (B2B)Reservations for Walk - in guest as well as telephonic enquiries (B2C)Maintain the coordination within Front Office, HK..etc from Check-in till Check-out to mention the decorum.Escalation handling.Hands on experience with HMS system.

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  Signex Technologies (PTPL Group)

  Feb 2021 - Jun 2021

  CSR
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  Tech Mahindra

  Jun 2021 - Oct 2022

  CDA - Process Zomato
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  Clustor Computing

  Aug 2022 - Nov 2022

  Intern as cloud engineer

  Responsibilities:1. Working knowledge of Elastic compute Cloud (EC2), Elastic Block Storage (EBS) and Simple Storage Service(S3)2. Create users and groups using IAM and assign individual policies to each group.3. Setup and attached/detached EBS volume to EC2 instance, manage security group, VPC specific to the environment4. Involved in maintenance and performance of confidential instance.5. Involve in Design and development of confidential, Amazon S3, Amazon RDS, Amazon Elastic load balancing and other services of AWS infrastructure Show less

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  XDuce

  Oct 2022 - Mar 2024

  Associate Account Manager

  Responsiblites:1. Work closely with the Client and the Delivery team to foster the existing relationship.2. Maintain the client defined SLA's towards the program.3. Escalation handling.4. New Business Development by interacting with the Client and venturing into new verticals.5. Contract Negotiation / Review for new client(s) sign-up.6. Working with the Delivery team and assisting them in identifying the best talent available.

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  SANS Consulting Services, Inc.

  Jan 2024 - Mar 2024

  Associate Account Manager

  Responsiblites:1. Work closely with the Client and the Delivery team to foster the existing relationship.2. Maintain the client defined SLA's towards the program.3. Escalation handling.4. New Business Development by interacting with the Client and venturing into new verticals.5. Contract Negotiation / Review for new client(s) sign-up.6. Working with the Delivery team and assisting them in identifying the best talent available.