Gus Amaya - Senior Executive

Experience

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  JLC Computers

  Nov 2000 - Jan 2003

  Customer Service Representative
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  Tech Precision Pty Ltd

  Jan 2003 - May 2005

  Pre Sales Rep
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  Cellnet

  Jun 2005 - Jul 2006

  Customer Service Rep – IBM Pre-sales
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  Data#3

  Oct 2006 - Apr 2011

  Account Manager

  Oversaw and managed all aspects of external and internal engagement to help the allocated customer base achieve their business outcomesDrove new sales opportunities from inception to closure with deals in the millionsDeveloped strong relationships with customer executives, managed sales pipeline, negotiated contracts, and served as the primary point of escalation for account issuesClosed multi-year contracts for services in multiple areasIncreased sales and architected technology solutions for strategic customers Show less

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  CITEC

  Apr 2011 - Jun 2012

  Product Manager (IaaS - PaaS)

  Manage product life-cycle, setting strategic direction for new and existing productsCollaborated with the stakeholders, management and operational teams for effective communicationEnsured product compliance with Government policies and legislation Developed and reviewed business cases working closely with key stakeholders Facilitated research and analysis of Government agencies' business pain points to create products that deliver maximum value

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  TechnologyOne

  Jul 2012 - Mar 2018

  Bid Manager

  Managed commercial, local, city and state solicitation processesDeveloped win strategies, wrote proposals, and conducted price and cost analysisAveraged 300+ bids with an accumulated value of 100M per yearSuccessfully launched a sales reporting system requiring extensive coordination with customer service, IT and accounting teamsMet requirements of multi-state contracts that generated annual revenue of 10MOversaw adherence to Sales and Bid Management processes to deliver response documents which maximise value to our customers and minimise risk to TechOne Show less

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  Transmax Pty Ltd

  Jul 2018 - Dec 2020

  Commercial Director

  Spearheaded the initiation and implementation of an organizational transformation of the commercial department, focusing on three pillars; structure, people and processesLed route-to-market restructure resulting in improved portfolio mix penetration and distribution, improved sales and effectiveness by the creation of Channel Focus Business UnitsTransformed the compensation model across all sales business units, in line to support commercial strategy and portfolio distribution and developmentImplemented personnel evaluation approach that guaranteed output and execution KPIsSupervised the development and implementation of a digital tool that provided instant reference of commercial execution guidelines Show less

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  Niltech Consulting Pty Ltd

  Jan 2021 - now

  Operations Officer

  Worked directly with the company CEO to review projected revenues and adjust staffing requirements to meet cash flow demandsRefined project estimating procedures which resulted in the recapturing of lost revenues and contributed to a 25% increase in Gross Profit MarginActed as client advocate to ensure the client's vision was accurately articulated and implementedHelped architect a revolutionary platform that reduced the development cycle by 70% and doubled Gross Profit MarginsManaged all aspects of program development, delivery, security, email, online and offline marketing Show less