Meldaniel Cruz

Experience

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  Accenture in the Philippines

  May 2012 - Dec 2012

  Technical Support Analyst
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  SWIFT AGENCIES (PNG) LIMITED

  Feb 2014 - Mar 2018

  IT Manager

  • Managed network of computers for both NRD and Swift Agencies, working on active directory accounts.• Producing reports for senior managers.• Responsible for the fast and accurate troubleshooting of reported faults.• Maintaining up to date Antivirus levels on all machines company wide.• Managing and monitoring of backups in multiple locations.• Purchasing of IT Equipment and software in line within agreed budgets.• Developed an Online Tracking System for Swift Agencies’ container operations, following documented processes i.e. implementing change in business operating procedures.• Contributed to lowering Internet usage expenses to 25% by merging two servers and network.• Providing remote assistance for employees in Port Moresby Office of Swift Agencies and NRD.• Installation of IP Cameras for surveillance and security purposes. Show less

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  Hi-Lift Company Ltd

  Oct 2020 - now

  IT Manager