Meldaniel Cruz

Meldaniel Cruz

Technical Support Analyst

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location of Meldaniel CruzPapua New Guinea

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  • Timeline

  • About me

    IT Manager at Hi-Lift Company Ltd

  • Education

    • University Of Santo Tomas

      -
      BS Computer Science Major in Mathematics
  • Experience

    • Accenture in the Philippines

      May 2012 - Dec 2012
      Technical Support Analyst
    • SWIFT AGENCIES (PNG) LIMITED

      Feb 2014 - Mar 2018
      IT Manager

      • Managed network of computers for both NRD and Swift Agencies, working on active directory accounts.• Producing reports for senior managers.• Responsible for the fast and accurate troubleshooting of reported faults.• Maintaining up to date Antivirus levels on all machines company wide.• Managing and monitoring of backups in multiple locations.• Purchasing of IT Equipment and software in line within agreed budgets.• Developed an Online Tracking System for Swift Agencies’ container operations, following documented processes i.e. implementing change in business operating procedures.• Contributed to lowering Internet usage expenses to 25% by merging two servers and network.• Providing remote assistance for employees in Port Moresby Office of Swift Agencies and NRD.• Installation of IP Cameras for surveillance and security purposes. Show less

    • Hi-Lift Company Ltd

      Oct 2020 - now
      IT Manager
  • Licenses & Certifications

    • Exam 410: Installing and Configuring Windows Server 2012

      Microsoft
      Nov 2016
      View certificate certificate
    • 70-410 Installing and Configuring Windows Server 2012

      Microsoft
      Nov 2016
    • MCPS: Microsoft Certified Professional

      Microsoft
      Aug 2016
      View certificate certificate
    • MS: Programming in HTML5 with JavaScript and CSS3

      Microsoft
      Aug 2016
      View certificate certificate