
Yusuf Durrani
Systems Administrator

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About me
2x SAFe Scrum Master, Agilest 5.1, 3x MS-D365 CRM Solution Expert, DevOps, ITIL, Post Grad-IT, Siebel CRM ,Oracle CP
Education

St Ignatius High Schoool
1990 - 2001Science
University of Mumbai
2000 - 2006Bachelor’s Degree Computer ScienceGraduated as a Bachelor of Computer Science

Symbiosis Institute of Management Studies
2011 - 2013Master’s Degree Information Technology First ClassCompleted Post Graduate Diploma in Information Technology
Experience

EHub Corporate Services Pvt Ltd
Nov 2006 - Nov 2008Systems AdministratorWorked as System Analyst for E-HUB (subsidiary of V.SHIPS (UK) Ltd). Responsible for Administrating Document Management Software Product “Omni Docs”.Worked as IT Manager for inhouse users, ensuring infrastructure is up and running, liaising with vendors for S/w & H/w needs of the organization. Approving procurements and maintaining inventory.

IApps Technologies Ltd.
Dec 2008 - May 2009Oracle Siebel DeveloperWorked as Intern on Siebel CRM V 8.0. Configured Screens in Siebel Version 8.0. Created Views, Applets, Joins, Link, Threads. Designing and modifying existing applets with field validations and View Administration.

Ice Nine Media Inc
Jun 2009 - Feb 2010Web AnalystWorked as Web Analyst for Ice Nine Media Inc . Enhanced content for monetization .Handling Client Request, Managing Web Servers, Designing Web Pages , Running Online Campaigns through Google Ad words and other Affiliated Sites .

Tata Technologies
Mar 2010 - Feb 2014Team Lead/Sr Business AnalystWorked as Release Manager/Team Lead for multiple deployments on BI and CRM.lead Team of Business Analyst and Technical resources to deliver monthly business Application Release for CRM and BI . Assessing the technical and functional feasibility of requirements and responsible for complete delivery. Communicating with Business Relationship Managers on the implementation. Training all effected roles, reviewing and publishing release notes.

Emerson
Feb 2014 - Jan 2017Oracle Business Intelligence LeadWorked on multiple projects for Emerson’s various LOBs for implementing Analytics capabilities with Out of Box OBIA solution . Understood the requirement to create KPI for all plants to follow and achieve certain targets, measuring the KPI’s and analyzing them to make executive level actionable reports for VPs .Part of Big Data Team which worked on multiple projects for ingesting data from multiple environments relating and comparing data, giving the final analysis to business for picking key points for action. Show less

EY
May 2017 - Sept 2022Manager - MS CRM ImplementationWorking on Solution Design for MS Dynamics CRM 365 implementation as per the requirements. Finalizing and presenting the implementation model to clients, taking sing offs and starting the implementation phase . Implementing applications based on the PowerApps platform.Responding to RFP’s – project timeline, effort & cost estimation.

EY Technology Solutions
Sept 2022 - nowSenior ManagerDuring my tenure as Senior Manager at EY, I have established beneficial business relationships across existing and prospective clientele and helped organization to identify and implement new business opportunities. Implementing MS Dynamics CRM Project end to end. Working with architects for best solution approach, hosting the DSU as Scrum Master, tracking project progress through MPP, DevOps and other tools. Stake holder management, increasing revenue through cross sell and upsell.Revenue forecasting and recognition. Efforts estimations and project planning.Working on RFPs, sales and Pre-sales opportunity. Key Account Manager for MS CRM Projects. Show less
Licenses & Certifications
- View certificate

Exam 717: Microsoft Dynamics 365 for Sales
MicrosoftMar 2018 
Oracle Business Intelligence
Jun 2010- View certificate

Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
MicrosoftMay 2021 
Oracle Certified Professional
OracleAug 2008- View certificate

Certified SAFe® 5 Scrum Master
Scaled Agile, Inc.Oct 2021 
Siebel Core Consultant
OracleFeb 2010
Information Technology Infrastructure Library - ITIL
EXINJun 2013- View certificate

MB-230 Microsoft Dynamics 365 for Customer Service
MicrosoftMay 2021 - View certificate

Certified SAFe® 5 Agilist
Scaled Agile, Inc.Oct 2021 - View certificate

Microsoft Certified: Power Platform Functional Consultant Associate
MicrosoftFeb 2021
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