Sumit Garg

Experience

• 

  Kasem International Co. Ltd

  Jun 2017 - now

  Global Sales & Distribution Manager

  • Manage and increase sales with customers in Europe, ASEAN and other open territories.• Appoint distributors in India and channelize their orders.• Product Development and increase sales by widening the product offering.• Customer analysis and accordingly plan the Product positioning.• Ensure smooth running of the newly development products and side by side also make sure entire range is doing well.• Work as a face of the company with a focus to build strong relationship with the customers.• Ensure successful onboarding of the new customers and retain them for a longer period of the time. • Lead the new projects and program on regular basis.• Lead the customers meeting during factory visit and in exhibitions also.• Competitors analysis and strategically make a counter offers with the customers, and focus on capturing higher side of the customer’s yearly buying capacity & import quota. • Staff training in all the aspects and make them proficient to handle customer coordination.• Orders and dispatch planning.• Stock clearance and timely to place new orders in the system.• Arrange shipments, check forwarders for competitive freight rates, and follow ups for the payment from customers. • Focus on providing an ease and friendly experience to the customer while working with the company in each and every task. Provide them all the information, updates and documents on time, timely to handle their complaints if any.• Regular follow-ups with the customer and explore new business opportunities.• Strengthening the customer’s understanding about the company’s strength, policies and procedures and let them accordingly support the company.• Implement new policies and amend existing ones as and whenever required, and promptly also inform the concerned parties about the same.• Act as a primary contact for customer’s query and any other concern.• Take part in product upgradation as and whenever required according to the customer’s suggestion. Show less