Mary Nancy S

Experience

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  TeamLease Services Limited

  Aug 2008 - May 2009

  Sourcing Associate

  Screening candidates.Scheduling for interviews.Making calls to the candidates who have applied for job and describing the profile to them and scheduling them for the interview.Handling query calls.Sourcing mails ( Job Portals, E-Mails, References, Database ).Deputing Office Boys for the different department on the requirement.Making staffs roster on monthly basis.

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  Connect Matket Data Pvt, Ltd. (Sister concern of Getit Infomediary Ltd.)

  Dec 2009 - Oct 2012

  Post Sales Executive

  Trade-get- Is all about website designing and promotion in all top search engineUpdate the domain name registration form, checklist in a word format after collecting all the information from the clients and send mail to book a domain and to design a new layout accordingly to our head office.Send mail to client on the template choice and follow up the same till approval, coordinate for changes in the layout with the head office and with the clients till the client approves on the same.Make the follow up calls for pending accounts. Getit.in – It is a local search engine, designing the catalog and doing promotion.Update the checklist for standard, enhanced catalog, banner ad, doctor appointment module, getit virtual expo with checking the information from the date base, call the clients on the products and images which needs to drafted, take the images from net if client does not provide and send the same to head office.Make the follow up calls for the accounts pending for catalog.Coordinate with clients and HO for the changes in catalog, banner, till client give approval on the same.Work on the report and update the status of each account weekly and send the same to all stations. Customer Care-Raise refund/ credit note- check with the concern sales executive, take approval from the concern sales manager , GM and CEO . send the same to accounts for further procedures and follow up with them till i get the cheque.Once receive the cheque from accounts, scan, take a photo copy and prepare the letter and take a signature from customer service manager and send the cheque with the field executive to deliver the same.Maintaining of all refund accounts, credit note accounts, report of all stations.Handle walk in customers.Receive mails from sparsh on the call back request- call the client and solve the issue. Show less

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  Foot Works Reflexology

  Jun 2013 - May 2014

  Branch Head

  Handling Staff, Billing, Stocks and maintenance in Branch .Handling the new customers and explaining the about the service and the benefits of the same.Staffing the Therapist to different branch on the request basis of VIP customers Sending Email and SMS to the existing customer regarding the new offers and packageTraining the new joineeProviding details about the service to the new customer over the Phone.Maintaining the reports and accounts on daily basis and sending the details to Head OfficePromoting existing customer with benefit of the new package and offers.Depositing the fund to Banks on weekly basis. Show less

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  Stockbyte

  May 2018 - Jun 2021

  Academic Coordinator
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  QS Quacquarelli Symonds

  Jun 2021 - Mar 2023

  Senior Student Advisor
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  Accenture

  Jun 2023 - now

  • Service Team Lead

    Jan 2024 - now

  • Senior Support Analyst

    Jun 2023 - now