
Laura Brousseau
Director of Housing

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About me
Case Manager at Community Crossroads
Education

Southern New Hampshire University
-Healthcare Administration Healthcare Administration
Experience

Clinical One
Jan 2000 - Jan 2007Director of HousingCreated, documented, and implemented all departmental procedures, policies, and staff responsibilities. Responsible for researching, securing, and maintaining short term corporate housing for traveling health care professionals throughout the United States. Accountable for daily financial responsibilities and yearly departmental budgeting and forecasting. Implemented new procedures which save the company over $70,000 in housing costs within the first ten months of employment. Served on a two year committee that designed and developed software specially tailored for health care staffing companies. Assisted in Quality Management in obtaining company wide JCAHO accreditation. Awarded two consecutive Presidents Club awards. Served on the SWOT committee. Show less

Lifeline Home Care
Jan 2007 - Jan 2011Human Resources Manager, Business DevelopmentResponsible for all aspects of a successful start-up of a home care agency to include implementation of HR policies and procedures adherent to state regulations, recruiting, staffing, training and orientation,sales, A/R, A/P, Medicaid billing and coding, intake assessments, case management, and financial reporting to the owner. Successfully lead two deficiency free surveys during the first year of operation. Managed on-call for agency on a 24/7 basis.

MAS Home Care of New Hampshire
Mar 2011 - Aug 2016Client Services Manager/Human ResourcesProvide support and assessment of services to help individuals or families deal with complex circumstances to keep the elderly or chronically ill in their homes. This incorporates compassion and trust so that the ultimate goal is working with families to achieve the highest quality of life. Responsibilities include assessment, intervention, intake, social support, and case management. Marketing responsibilities to include positive and effective company marketing and branding, trade shows, conventions, and committee building throughout New Hampshire. An active member of the Board of Directors for The Breakfast Exchange Club of Nashua which focuses on giving back to the community of seniors. Show less

Right at Home of Southern NH
Aug 2016 - Oct 2019Care Manager, CSA, CDPProvide support and assessment of services to help individuals or families deal with complex circumstances to keep the elderly or chronically ill in their homes. This incorporates compassion and trust so that the ultimate goal is working with families to achieve the highest quality of life. Responsibilities include assessment, intervention, intake, social support, and case management. Marketing responsibilities to include positive and effective company marketing and branding, trade shows, conventions, and committee building throughout New Hampshire. An active member of the Board of Directors for The Breakfast Exchange Club of Nashua which focuses on giving back to the community of seniors. Show less

Community Crossroads
Oct 2019 - nowCase Manager
Licenses & Certifications

Certified Dementia Practitioner
National Council of Certified Dementia Practitioners
Certified Support Group Facilitator for Alzheimer's Association

Certified Virtual Dementia Tour Leader

Notary Public for the State of New Hampshire
The State of New HampshireFeb 2017
Certified Senior Advisor
Society of Certified Senior Advisors
Volunteer Experience
Volunteer
Issued by New Horizons of NH
Associated with Laura Brousseau
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