April Lound

Experience

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  Sparrow Health System

  Jan 2006 - Aug 2016

  Site Leader - Phlebotomist

  • Oversee the day-to-day operations of the site, ensuring efficient workflows and high-quality patient care.• Perform phlebotomy procedures following established protocols and procedures, including patient identification, specimen labeling, and specimen handling.• Supervise a team of phlebotomists, providing training, guidance, and feedback as needed.• Ensure adherence to health and safety guidelines at all times, maintaining a clean and safe work environment.• Schedule staff shifts, manage time off requests, and handle other administrative tasks related to staffing. Show less

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  Benefit Communication Insourcing

  Aug 2016 - now

  Sr. Benefits Communication Specialist

  • Develop and implement comprehensive communication strategies designed to educate and inform employees about their benefits options, changes, and updates.• Exceeded daily engagement goal by 20% and increased voluntary enrollment up to 40% of the employee population. • Collaborate with the HR and Benefits teams to ensure alignment and consistency in all benefits communications.• Write, edit, and manage the production of a range of benefits communications materials, including email announcements, brochures, FAQs, presentations, and intranet content.• Coordinate and lead benefits-related events such as open enrollment, wellness programs, and benefits fairs.• Measure and analyze the effectiveness of communication strategies and make recommendations for improvements as needed. Show less

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  Generosity Feeds

  Aug 2017 - now

  Event facilitator

  • Coordinate, plan, and execute community events, ensuring each aligns with the organization's mission and objectives.• Engage with the community, volunteers, and donors, effectively communicating the organization's mission and vision.• Liaise with vendors and service providers to negotiate contracts and ensure all event details are managed efficiently and effectively.• Create, maintain, and communicate detailed planning of all event logistics, including schedules, venue setup, vendor management, transportation, and volunteer coordination.• Collaborate with the marketing team to develop and implement strategies for event promotion, including social media campaigns, direct mail, and community outreach.• Monitor event timelines and ensure deadlines are met.• Manage event budgets, keeping a detailed record of expenses and providing reports on event cost effectiveness and ROI. Show less