Holly Hao

Experience

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  China Telecom

  Jan 1997 - Jan 2004

  International Transmission Engineer

  Opening new circuits: • Checked and configured system parameters for new ATM, Frame Relay, IPLC and MPLS/VPN circuits• Implemented interior cables connections • Cooperated with international carriers and other departments to perform end to end test and reported result to customers Troubleshooting:• Checked NMS status and/or a run a teste to locate the problems on ATM, Frame Relay and IPLC networks• Checked parameters, configurations, interface status, and run commands to locate the problem on MPLS/VPN PE router • Changed faulty cards, cables, parameters if the problems were inside the station• Coordinated with other departments to troubleshoot exterior problems Monitoring:• Periodically surveilled NMS and recorded systems performance• Reported alarms or potential crisis found on NMS and equipment Consignment Service:• Planned, Installed, and connected equipment and cables according to the service requirements• Configured parameters and performed opening test Show less

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  China Network International

  Jan 2004 - Jan 2006

  Transmission Engineer

  • Analyzed and reported trouble tickets and network performance • Provided escalated technical supports to subordinate stations and customers• Conference with other department to improve the work processes

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  China Network Communications

  Jan 2006 - Jan 2008

  Media Service Technical Support

  • Had meeting with international carriers and broadcasters to collect transmission requirements of Olympic Games and provide technical solutions• Designed, Installed, configured, and maintained Video Encoders , Decoders, and Optical Transmitters to prepare the Video transmission for 2008 Olympic Games • Cooperated with other departments to perform the transmission schemes• Established Operation Manual and provided training to team members

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  China Unicom

  Jan 2008 - Jan 2011

  Telecom Transmission Engineer

  Opening new circuits: • Checked and configured system parameters and connections on NMS• Connected cables on patch panels from access side to equipment side• Cooperated with other departments to performed end to end tests with testers and reported results to customers Troubleshooting:• Checked circuits status information and parameter settings on NMS and transmission equipment front panels• Performed tests with Testers and Analyzers according to the information gotten from NMS and trouble reports to located where the problems are• Changed faulty cards, cables, and parameters • Coordinated with other departments to troubleshoot exterior problems Maintaining:• Periodically surveilled NMS and recorded systems performance • Reported alarms or potential crisis found on NMS and equipment Show less