Savio D'costa

Experience

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  British Airways

  Aug 1989 - Aug 2004

  Sales Manager - British Airways, Pune.

  As the Key Accounts Manager, I established the market business and set up effective promotional plans to achieve the sales targets. With a track record of cultivating good connections, I developed trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer needs and requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their targets was my focus here. As a planner, I set the strategy for different clients and crafted presentations and proposals with strong storytelling techniques to get the most from the corporates in my markets. Show less

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  Thomas Cook Group plc

  Jan 1994 - Jan 1994

  Key Accounts Manager

  • Worked as a travel agent dealing in multiple sales channels for the agency.• Key function was to grow inroads into companies and generate business for Thomas Cook.• Generate leads and business to support various revenue generation channels for travel agency including car hire, foreign exchange and tours.• Work with multiple airlines to positing their products with both individual and corporate customers.

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  AT&T

  Jan 1994 - Jan 1998

  Key Account Manager

  • As the Key Accounts Manager my sales area spanned multiple states in India with a revenue target of 20 million Dirhams. • Worked with corporates to build relationships, generate high net-worth revenue – take steps to maintain revenue flow.• Worked with key Ministerial Offices, Governmental departments and elected representatives of state governments to sell AT&T’s solutions.• Exceeded sales targets and managed budgets for corporate sales to deliver solutions.• Worked with agencies to publish above the line / below the line advertisements.• Represented the company in larger negotiations. Show less

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  Emirates

  Jan 1998 - Jan 2007

  Various role's within Commercial Operations

  Emirates Airlines (Various roles over 15 Years) Revenue Optimisation - Pricing Analysis Superintendent • Implement Emirates’ Pricing strategy in Africa and India but working with 19 stations in my region.• Evaluate business cases and work with managers in outstations to strengthen the business cases leading to approval from Senior Management.• Use Pricing systems to complete the process of publishing fares in each market• Work with cross functional teams to publish fares through ATPCO. Network Passenger Sales Development - Sales Development Specialist• Support the network (90 stations at that time) to use Commercial Sales systems, like Cview, Aqua, One network, EKsell-i.• Worked with EGIT to develop enhancements and implement changes on these commercial systems.• Deliver training where needed to up skill the sales teams.• Work with RMCO’s and Regional management to analyse date from the systems, recommend and take corrective action to improve system usage. Show less

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  Emirates

  Oct 2007 - Oct 2014

  L&D Manager

  My forte is in building relationships with individuals at all levels across all business areas and developing key accounts such as Global Banks, Oil, Education, Biggest Fmcg, Personal Grooming (Dubai based accounts). I also direct the design and delivery of content for a variety of company-wide development events and initiatives including coordination and scheduling of key L&D events such as Large Sales and CRM conferences. I partner with Senior Leadership to lead and drive the enablement strategy for our Sales and Customer Success (CS) teams. Business Development is responsible for meeting corporate sales goals, develop resilient long-term relationships with clients and nurture future business development leaders.In short, you can say I promote and celebrate success and identify opportunities for improvement. I design, own, and manage our learning & development strategy, working with the senior leadership team and key stakeholders to shape it and drive its success. I bring fresh thinking to our learning solutions to ensure they deliver a leading-edge experience and maximize learning impact for our people and serve as a trusted advisor to the business and HR community on all L&D related matters. Being commercially comfortable, I effectively manage the Learning and Development budget, pricing strategy, and L&D portfolio within commercial constraints and the broader KPIs of the business, maximizing the use of virtual and blended offerings provided through our digital learning platform. Show less

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  Dnata

  Nov 2014 - now

  My ongoing stint here @ dnata Corporate Travel Management -The Emirates Group , I have served 6 elite positions such as ➶ Senior Regional Business Development Manager (Currently Serving) # Curious, Motivated, and Forward-Thinking | A few attributes that define meI am an important ally to every organization that wants to invest in change and improvement of customer experience and loyalty and needs help as to where and how. Together with key stakeholders at all levels of the organization, I deliver value-adding recommendations, solutions and facilitate continuous process optimization and globalization. Previously across the Emirates Group ➶ Key Accounts Manager➶ L&D Manager – Emirates Commercial➶ Pricing Analysis Superintendent➶ Sales Development Specialist➶ Training Officer Commercial Sales Show less

  • Regional Business Development Manager

    Nov 2014 - now

  • Corporate Business Development Manager

    Nov 2014 - now