Talk to sales Try for Free
Vishay Bhaga

Vishay Bhaga

Account Clerk

Followers of Vishay Bhaga390 followers
location of Vishay BhagaCity of Johannesburg, Gauteng, South Africa

Connect with Vishay Bhaga to Send Message

Connect

Connect with Vishay Bhaga to Send Message

Connect

  • Timeline

  • About me

    Multi-Talented Specialist - Help Desk Coordinator. Team Leader. Sales Executive. Vinyl Graphics. Insurance Claims. Collections. Administration Executive

  • Education

    • Institute of insurance

      -
      Certificate Certificate of Proficiency

    • Damelin

      -
      Diploma Financial Management

    • Moonstone Business School of Excellence

      -
      Certificate Regulatory Examination - RE5

    • Damelin

      -
      Certificate Practical Accounting

  • Experience

    • Thompsons Travel

      Dec 2003 - May 2005
      Account Clerk

      - Account reconciliation- Air ticket refunds- Duplicate ticket filing- Travel agent account reports- Airline refund reports- Client refunds for unused travel ticket- Group travel refunds- Data capturing for travel agent accounts- Collection of refunds- Payments of refunds- Reporting lost tickets- Daily banking - Reversals of traveller cheques- Airline validation of manual ticketing

    • V*B*Vinyl Graphics - South Africa

      Jan 2004 - Mar 2022
      Multi-Talented Specialist -Vinyl Graphics. Insurance Claims. Sales. Collections

    • Santam Insurance

      Jun 2005 - May 2007
      Claims Specialist

      :- Commercial claims registration and processing (motor and non-motor)- Minor claim assessing- Appointing assessors and investigators- Obtaining replacement/repair quotations- Arranging car hire- Reporting of Third Party claims- Claim payments- Claim repudiations- Claim authorisations- Salvage reports- Audatex vehicle reports- Collections and sales for salvage received- Deregistration of total loss vehicles- Broker payments- Moderation of assessor’s reports- Claim finalizations and closures Show less

    • Indwe Risk Services

      Jun 2007 - Feb 2008
      Claims Specialist

      - Commercial claims registration and processing (motor and non-motor)- Minor claim assessing- Appointing assessors and investigators- Obtaining replacement/repair quotations- Arranging car hire- Reporting of Third Party claims- Claim payments- Claim repudiations- Claim authorisations- Audatex vehicle reports- Moderation of assessor’s reports- Claim finalizations and closures- New business and underwriting

    • WesBank

      Mar 2008 - Nov 2014
      Insurance Specialist

      - Collections for written-off and stolen vehicles- Account tagging and notification of written-off and stolen vehicles- Vehicle insurance cover confirmation- Deregistration requests- Shortfall and topup cover and policy confirmation- Shortfall and topup claim registration and processing- Shortfall claim and topup payment collections- Processing of refunds- Client payment arrangements on unpaid or outstanding accounts- Collections of excess payable- Updating clients and insurance companies- Payment allocations- Account write-off requests and authorizations- Account closure- Account total loss vehicle replacement- Total loss insurance substitutions- Cancellations of insurance on vehicles- Warranty claims processing- Credit Life claims processing- Smart policy claims processing- Debit order requests- Valuations on written-off vehicles- No Insurance or Repudiated claim collections- Team leader shadowing- Monthly collection reports- Monthly statistics for agents and teams- Daily inflow and closure reports- Insurance cover specialist- Customer Service Insurance Agent- Legal Insurance internal training- Internal and external insurance call centre agent- Inbound and outbound insurance claims collections- Allocations and transfers of bad debt accounts- Allocations for Insurance claim bulk payments- Processing requests for Letters, Contract copies, Vehicle Natis copies and Statements Show less

    • Amrod

      Jun 2015 - Oct 2015
      Sales Assistant

      - Assist Sales team in managing client orders by generating quotations, creating job cards, attending to emails and correspondence- Follow-up on all outstanding work on a daily basis and advise client accordingly- Ensure all administrative tasks, including Amtrack reports, are completed within the prescribed timeframes- Build customer relationships and encourage upselling or branding conversions- Assist annually with trade show- Provide assistance with other activities as and when required- Protect the integrity of the company at all times Show less

    • 1Life Insurance

      Dec 2016 - Aug 2019
      Outbound Sales Representative

      - All Woman Policy Sales- Upsell Policy Sales- Life Policy Sales- Retention Sales- Referral Sales - Reinstating of policies- Calls to existing clients to offer life insurance products- Pitching to clients- Confirmation of clients details- Explaining benefits- Objection handling- Confirmations of sale i.e. beneficiaries, address, banking details, debit order dates, needs analysis, policy number- Closing sale

    • FNB South Africa

      Aug 2019 - Aug 2021
      Collections Agent

      - Collection of Arrears- Rehabilitate Customer Accounts- Effective Negotiation- Prevent further deterioration of accounts- Prevent Accounts Roll Forward- Increase Account Roll Back- Customer Service- Loading Arrangements

    • Clover S.A. Proprietary Limited

      Mar 2022 - May 2023
      Sales Representative

    • ISON Xperiences Ltd - Leading Global CX Management Company

      Aug 2023 - May 2024
      Team Leader

    • TMP Consulting Solutions

      May 2024 - now
      Help Desk Coordinator

  • Licenses & Certifications