Anujay Addy

Experience

• 

  Infosys

  Jan 2008 - Jun 2014

  Deputed at Stanbic Bank as Operational AnalystProject Description: Implementation & Support Project (Supporting modules: Operations, Finance, Accounts, Loans (Retail and commercial), Term Deposits)Roles/ Responsibilities: • Onsite coordinator(at Tanzania) leading the Infosys team.• SPOC for Uganda issues (Nov'12 - Apr'13 in Johannesburg, SA)• Attending Issue Status review with Client on daily basis and providing Status reports• Analyzing business requirements and providing solutions within the Finacle system• Identifying system issues and getting issue resolution within the SLA• Distributing and monitoring issues within the team taking them to closure. Show less Experience in Finacle Core Banking Solution and debugging of Finacle Universal Banking Solution.• Experience in Tools like TOAD.• Knowledge in UNIX operating System, HP, IBM AIX, and SUN Solaris machines.• Experience in Finance/Banking domainsInteracting with clients for requirement gathering, system analysis and finalization of technical/ functional specifications for fixing bugs.Designing, Developing, Testing, Troubleshooting and Debugging of the Software.For Finacle 10X Core Maintenance Accountabilities:Handling live tickets for various banks.Training and working live various 10.X versions.Managing Code Analysis and Debugging CodeOver viewing the Banking Software as well as its Modules and Banking Fundamentals Show less

  • Operational Analyst

    Nov 2012 - Jun 2014

  • Technology Analyst

    Jan 2008 - Oct 2012
• 

  EdgeVerve

  Jul 2014 - Apr 2020

  Product Lead

  Project Finacle Product Development and Implementation supportClient All banks using Finacle Core Banking systemProject Description Development/enhancement of new functionalities as per Business requirements and fixing existing bugs in the productRoles/ Responsibilities: • Leading a team to own reported client service requests, distributing and monitoring issues within the team and taking them to closure.• Analyzing the solution delivered by technical team for both Functional & non-functional requirements.• To complete RCA for critical production issues and suggesting an alternate solution for business continuity.• To identify business opportunities within Finacle®, do proof of concept testing, and provide recommendations and assistance in the development of the IT strategy for the Bank.• Mentoring team members for their professional growth aligning their aspirations with team goals.• Periodic short term client visits (Within/outside India) for support activities Show less

• 

  SWIFT

  Apr 2020 - May 2022

  Senior Support Consultant

  • Providing product support and consultation to the clients on the day-to-day issues faced within the SWIFT products.• To complete RCA for critical production issues and suggesting an alternate solution for business continuity.• To identify business opportunities for additional services required and providing leads to the Account Manager• Follow defined processes to manage and escalate customer requests efficiently.• Develop knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution. Show less

• 

  On Sabbatical

  Jun 2022 - Jan 2023

  Career break
• 

  Infosys Finacle

  Feb 2023 - now

  Product Development Lead

  • Discuss on the BRD and defining product features and requirements• Development of new features and enhancements in Assets module of Finacle• Creating and managing a product roadmap and timeline• Evaluating customers’ feedback for product improvements