Danielle C. Chickerella

Experience

• 

  Grant Medical Center, OhioHealth

  Dec 2007 - Apr 2009

  Director of Clinical Support Services

  Inpatient Dialysis, Nutrition and Environmental Services• Responsible for $16.74 million annual budget with $5.9M in clinical outpatient revenue and $2.7M in retail revenue. • Responsible for all HR functions for 200+ front line staff and nurses.

• 

  OhioHealth Physician Group, OhioHealth

  Apr 2009 - Jul 2015

  • Responsible for the development and the review of sustainable improvement methodologies and benchmarking standards to include: • Revenue Cycle & Financial Performance • Patient Access • Physician & Staff Productivity/Standards • E/M Coding • Balanced Scorecard Performance (Quality, Service, Finance, Associate & Physician Satisfaction) • CareConnect (EPIC) Ambulatory Implementation & Optimization KPI’s • Process Improvement Initiatives• Developed and implemented strategic and operational initiatives that advanced the Medical Group’s overall business performance & objectives. • Managed top line revenue budget of 320+ million • Managed to an Ambulatory Provider growth rate of 20% annually • YOY achievement of patient satisfaction results above the 80th percentile or higher • Accountable Executive for the Implementation and Optimization of CareConnect (EPIC) for the OhioHealth Physician Enterprise, 750 Physicians and 250 APP’s. Show less • Responsible for creating the processes and infrastructure for physician practice acquisitions, due diligence, business and contractual transactions and operational integration of newly acquired physician groups.• Developed and implemented new ambulatory services and programs in key markets in alignment with the OhioHealth strategic plan.• Engagement with Physicians on practice operations, physician contracts, budgets, space planning, OhioHealth systems, Physician Satisfaction, and standard operating procedures.• Managed multiple project budgets ranging from $875k to $5 million for multi-specialty practice expansions and consolidation projects, to include Orthopedics, Sports Medicine, Urology, Primary Care, Urgent Care, Lab, Imaging, and Cardiology. • Acquired and integrated multi-specialty physician practices, ancillary services clinics, and a surgery center with annual net revenue between $2 to $48 million, into the OPG and OhioHealth System. Show less

  • Vice President of Operations/Standardization

    Nov 2012 - Jul 2015

  • Director of Practice Development & Operational Improvement

    Apr 2009 - Nov 2012
• 

  University Hospitals

  Oct 2015 - now

  • Responsible for an annual gross revenue budget of $1.8B for the Academic Faculty and Community practice plans. • Executive accountability for strategic planning, market share growth, ambulatory practice clinical operations performance, and performance improvement initiatives. • Managed to an Ambulatory volume average growth rate of 6% with 5% gross revenue attainment over a 3 year period. • $13.5Million in expense savings, over 3-year period, through expense management, operational efficiencies, right-sizing of physician workforce, and practice footprint. • $1.4M improvement of net revenue through increase in Ambulatory APP productivity from 24% to 76%. Show less

  • Chief of Clinical Strategy & System Delivery

    Sept 2023 - now

  • COO, UH Clinical Network

    Jun 2019 - Sept 2023

  • Vice President Physician Network and Clinical Operations

    Oct 2015 - Jun 2019