Deep Enrich
Zakir Sheik
Team manager
1000 followers
Durban, KwaZulu-Natal, South Africa
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About me
Director and Founder of OTD Solutions
Education
Chatsworth Secondary
1991 - 1994Chatsworth Secondary school
1991 - 1994Activities and Societies: Volleyball, basketball
Experience
%20Ltd.webp)
Velociti (Pty) Ltd
Jan 2006 - Jan 2009Team manager%20Ltd.webp)
Indgro Outsourcing (Pty) Ltd
Apr 2010 - Dec 2011Business developerNew business acquisition and client support
Bizworks
Jan 2012 - Aug 2013Team leaderIndgro Outsourcing (Pty) Ltd
Sept 2013 - Nov 2014Contracts SupervisorClient satisfaction, time sheets, recruitment, completion of contracts and all supporting documentation
Coracall
Dec 2014 - Aug 2015JCMTrain, Motivate, upskill, manage campaig, prepare client reports and team cohesiveness
OTD Solutions
Jan 2015 - nowTrain and up skill agents in a friendly yet professional environment , support of agents when they "go live". Develope new ands innovative ways to train agents
Trainer and facilitator
Sept 2014 - nowDirector
Jan 2015 - Jan 2016
Vortex group
Jan 2016 - Jan 2016External trainerTrained agents on sales skills and call structure.
Licenses & Certifications
Performance management
Services SETAAug 2012
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