Mark Karl, MBA IT

Experience

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  Bradford Oil Company/ P&H Transportation

  Jan 1996 - Jan 1998

  Administrative Assistant - Safety Department

  Involved in all aspects of corporate safety compliance including: - Hazmat Communication training- Managed employee safety and training records- Workers Comp injury reports- Site safety inspections and OSHA compliance- Truck drivers log book audits

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  Tally Systems

  Jan 1999 - Jan 2001

  Professional Services Support Specialist

  - Team Leader for asset management inventory and implementation projects with PCs numbering in the thousands.- Involved in quality assurance testing on new Tally Systems software products.- Processing Tally Systems “Year 2000 Bug Software” analysis reports for over 150 Tally Systems customers.

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  Visiting Nurse Association & Hospice of VT and NH

  Jul 2004 - Sept 2012

  Communications Manager

  POSITIONS AND RESPONSIBILITIES- Development (fund- raising) Database Manager- Webmaster- Graphic Designer- Project ManagementACCOMPLISHMENTS- Managed two appeal mailing campaigns per year that was mailed to 10,000 constituents twice a year bringing in between two and three hundred thousand per year.- Volunteered to design and manage printing of all agency marketing collateral to reduce outsourcing expenses.- Created and managed a display advertisement campaign with 7 regional newspapers and around 200 ads per year.- Involvement in multiple community relations events ranging from fund raisers to lectures and panel discussions.- Volunteered to design and manage the agency Website and social media presence.- Volunteered to revise the agency admission packs improve quality, improve efficiency, reduce costs and enable the agency to comply with state regulations.- Volunteered to create a custom Microsoft Access database to manage Hospice volunteer hours when the agency needed to comply with state reporting regulations.- Volunteered to create a custom Microsoft Access database to manage medical equipment and supplies give to employees when the previous method was insufficient and equipment was unaccounted for,- Volunteered to create a custom Microsoft Access database to manage customer complaints and quality issues when there was a need for more accurate reporting to comply with state regulatory demands. Show less

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  New Hampshire Audubon

  Jan 2013 - Jun 2015

  Development (fund-raising) and Communications Associate

  POSITIONS AND RESPONSIBILITIES- Raiser's Edge database manager- Graphic design for print and Web- Social media management & communication- Email marketing database manager- Wordpress Website managerACCOMPLISHMENTS- Fixed and cleaned the data in the fund-raising database (Raisers Edge) so reporting and data analysis was possible.- Redesigned the Wordpress Website to improve navigation and the user experience.- Added an event calendar plug-in and created a data entry and editing workflow to better publicize agency events.- Built a Shopify e-commerce Website for the gift shop when the current e-commerce application stopped working correctly.- Handled design work and project management for all fund raising appeal projects.- I volunteered to design and manage production of the quarterly member newsletter when the communications director was out on maternity leave.- I took on the job of producing the member newsletter when the communications director left the agency.- I redesigned the member newsletter to reduce the cost and saved the agency $5000 per year.- Design & project management for agency publications.- Completed a Raisers Edge database upgrade and added new features.- I stepped into the IT support role when their IT vendor said he could not work for them anymore.- Hired a consultant and managed the project to upgrade Windows Server 2012 and Exchange server 2013.- Took over managing the Facebook page and raised the page “likes” by over 2000.- I created two custom Access database applications when the education department and facilities rental department was struggling to manage billing, payments and reporting. Show less

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  Lebanon College

  Apr 2013 - Aug 2014

  Instructor

  - Microsoft Office 2010- Excel Spreadsheets (PC)- Introduction to Computers (PC)

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  The Software Solution

  Jun 2015 - now

  Consulting and Software Training

  Training for individuals and small groups either in person or online for:- Microsoft Office- Raisers Edge- Adobe Creative CloudConsulting and services include:- Custom Microsoft Access Database Development- Raisers Edge Database Management- Graphic Design- Web Design- Fund Raising Appeal Project

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  River Valley Community College

  Jun 2015 - now

  Adjunct Professor

  Courses- Computer Graphics - Adobe 1: Photoshop and Web Design with Dreamweaver- Web Animation - Adobe 2: Illustrator, Edge Animate and Adobe Animate- Introduction to Computer Applications- Web Database Programming

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  Trylon Data Management, Inc.

  Mar 2016 - now

  Data Management Specialist