Nataliia Gapchun

Experience

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  Art_lab

  Sept 2014 - Aug 2020

  Event Planner

  - Responsible for promotion of services and expansion of suppliers network through industry events (+300 B2B clients)- Co-produced +150 corporate events and presentations- Accelerated the efficiency of program activities by 20% through monitoring of teamwork effectiveness - Negotiated with suppliers and subcontractors to remain within budgets - Collaborated with clients (Mukesh Ambani, Porsche, Honda, Jagermeister, Patron, Lodha) at the locations of Grand Hyatt, Marriott, Hilton, Radisson Blu, Taj and Sula fest. Show less

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  Enterprise of Power Supply System & Electric Drive

  Aug 2020 - Mar 2021

  Sales Marketing Manager

  - Generated customer base through analytics usage and customer reach-out- Coordinated and facilitated business meetings with potential clients- Enhanced existing processing of customer requests via CRM-analytics procedures resulting in decreased response time by 30%- Documented 100+ technical tasks for the design department and production- Researched and identified the most valuable customer segments and proposed new marketing strategies based on the findings (email marketing tools: Google tracker PRO, SSM management)- Recruited candidates and fully onboarded them in under a month Show less

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  CIENCE

  Jan 2021 - Apr 2021

  Researcher

  Accountable for researching and analyzing data relevant to an organization (attained a score of 95% in a monthly quality)Validated quality of data, completeness, and integrity, to improve day-to-day operations and accelerated accuracy and efficiency in data processes also aiding quick decision-making

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  Brander

  Apr 2021 - Mar 2023

  Project Manager

  - End-to-end project implementation and continued support (2+ year)- Organized the work of 4 junior project managers; planned budgets and monitored milestones and timelines for 30 + clients- Adapting the software environment of an e-commerce platform to integrate online order postings with the 1C (BAS) accounting system- Acted as a team-lead, resulting in the department’s productivity increase by 400% - Directed and maintained multiple projects, driving interdepartmental collaboration (IT, Operations, Finance, Marketing/Sales) -Sustained awareness and effectively communicated potential interdependencies with other projects - ​​Improved user satisfaction by 40% by guiding clients through the admin panel (website) functionality - Assessed and forecasted project risks and dependencies Show less

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  School of H.E.A.R.T.

  Oct 2022 - Oct 2024

  Account Manager

  - In collaboration with team leads, supporting client accounts by organizing agendas and drafting details notes for staff meetings - Coaching clients and sharing insights to identify potential health improvement opportunities - Building client relationships to understand their needs in order to tailor health and wellness program

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  Specialist Advisory & Intervention Group

  Feb 2023 - now

  Project Manager

  - Spearheading and managing key projects, ensuring timely delivery and adherence to the highest quality standards.- Collaborating closely with international clients to understand their unique requirements and tailoring solutions to meet their business objectives.- Leveraging expertise in 1C, JIRA, Miro, and other digital tools to optimize project workflows and enhance client satisfaction.- Acting as a bridge between clients and the technical team, translating complex requirements into actionable tasks.- Continuously updating skills and certifications, including the completion of the course: Platform Specialist in 1C: “Enterprise 8.2”.- Contributing to the company's growth by bringing in best practices from previous experiences and fostering a culture of continuous learning and improvement.- Based in Canada, providing remote support and consultation to global clients, ensuring seamless communication and project execution. Show less

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  Outlier

  Jun 2024 - now

  AI Writing Evaluator and Trainer