Saqib Raza

Experience

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  MEDITECH Pharmaceutical

  Jul 2006 - Mar 2008

  Sales Promotion Officer

  Working as a Sales Promotion Officer, responsibilities included:• Achieve assigned sales targets that increase revenue through strong customer relationship, and train new team members on product knowledge and business development concepts to improve efficiency.• Manage the demand and sales of the products according to the customer requirements and goals.• Manage client relations to promote long-term relationships.• Manage the demand and sales of the products according to the customer needs.• Assisting management in customer relationship building and searching new business ideas. • Share products information with clients. Show less

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  TCS Express & Logistics

  Apr 2008 - Dec 2017

  Working as a Key Accounts Manager, responsibilities include:• Responsible for the achievement of sales through the direct sales channel, cross selling, up selling and through inducting new pipelines prospects • Responsible for building relationships/alliances with existing key (strategically-important) customers and potential customers within assigned territory. • Identify volume and sales opportunities, review new and current services, resolve claims and service challenges. Convey information of the latest marketplace customer competition to area sales head. • Provide end-to-end solutions for businesses and corporations according to their needs. • Perform market and competitor analysis to implement aggressive plans for revenue and goals. Show less Working as a Territory Sales Officer, responsibilities included: • Analyze territory market potential and determine value of existing and prospective customer. • Resolve customer queries related to their monthly invoices. • Plan and organize personal sales strategy by maximizing ROI for territory. Develop business plans for outstanding cash flow within assigned territory. • Dispatch monthly invoices and confirm adequate deliveries to ensure its timely payment.• Client satisfaction by verbal, written and in person communication to resolve inquires. • Following up with customers regarding payments and ensuring 100% customer satisfaction. Show less Working as a Key Accounts Executive, responsibilities included: • Serve as an internal liaison for network corporate customers, provide product/service information and resolve any customer queries via email and field visits with accuracy and efficiency. • Ensure excellent service standards, status updates, and maintain high customer satisfaction. • Facilitate and internally coordinate all incoming assigned Corporate Customer inquiries.• Maintain a strong communication with clients regarding the status of their deliveries. • Proactively monitor customer satisfaction to discuss with management in order to ensure effective implementation of concerns. Show less

  • Key Accounts Manager

    Feb 2016 - Dec 2017

  • Business Development Manager

    Jun 2014 - Jan 2016

  • Territory Sales Officer

    Jul 2011 - Jun 2014

  • Customer Care Executive

    Apr 2008 - Jun 2011
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  Spectrum

  Mar 2018 - Jul 2018

  Business Account Executive

  I represent Spectrum (Charter communications) and their line of products which include: Digital Video, High Speed Internet, Digital Phone services and more. My responsibilities include: • Meeting established sales targets across company product lines within assigned territory.• Compile daily reports of sales contacts, presentations, objections, sales and other information as required.• Effectively work individually and with team members to maximize sales and business activity and increase cross selling of products. Show less

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  Hertz

  Jul 2018 - Jun 2019

  Management Associate

  • Achieve individual sales and customer service goals. • Grows sales by expansion of marketing efforts to referral sources (body shops, car dealerships, etc.).• Ensure a positive customer experience by effective management of rental process.• Provide support to location managers in management of revenue.Hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management.

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  Los Angeles County Sheriff's Department

  Jun 2019 - now

  • Deputy Sheriff Trainee

    Mar 2024 - now

  • Custody Officer

    Jun 2019 - Mar 2024