Heitor Servo

Experience

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  PET Elétrica UFJF

  Mar 2017 - Mar 2020

  Electrical Engineering Programme Manager

  • Successfully led a team of 18 in organising a line-following robot competition for new graduates. This involved conducting comprehensive training sessions, culminating in a final event with 80 competitors, 8 sponsors, and an audience of over 350 people.• Headed the technology team at a "Sustainable Home Laboratory" in collaboration with the Architecture and Urbanism teams, focusing on innovative environmental sensing solutions.• Actively participated in various programmes and academic initiatives, including the construction and maintenance of a 3D printer, CalouroWeb, Smart Energy, drone building and maintenance, SPAC Automation, and PET Teaching, among others, demonstrating versatility and commitment to multidisciplinary projects. Show less

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  Porte Empresa Jr.

  Nov 2019 - Dec 2020

  • Progressed to a Management role, leading innovation processes and fostering a culture of creativity within the company. • Worked on the continuous improvement of company processes and services, employing methodologies such as Design Thinking, Lean Six Sigma, and DMAIC.• Led the implementation and management of the innovation hub, driving improvements across various areas, including client relations, internal processes, and customer experience. This initiative led to a significant milestone, generating revenue of 500K for the first time for a local company. Show less

  • Project Manager

    May 2020 - Dec 2020

  • Electrical Engineering Designer

    Nov 2019 - May 2020
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  ACE Ventures

  Jan 2021 - Mar 2021

  Project Management Intern

  • Assisted business development initiatives and orchestrated the successful launch of innovative products, including coordinating cross-functional teams and managing project timelines. • Overseeing mapping and standardisation of the company's internal frameworks to streamline and automate processes. • Acted as a Project Manager, collaborating closely with design and web development teams.• Actively participated in various client-facing activities with key corporate clients, including conducting workshops, training sessions, interviews, and checkpoints, demonstrating the ability to engage effectively with stakeholders and contribute to client-focused solutions.• Led the development and delivery of a comprehensive training program on an in-house project management tool. Show less

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  Stone

  Apr 2021 - May 2023

  • Head of the product lifecycle management and strategic development of the organisation's primary internal product, managing over 2500 daily users and over 2 million accounts.• Led the alignment of Frontend, Backend, Design, and Operations teams. • Successfully launched new features enhancing internal client capabilities (Customer Relationship, Risk, and Technology teams), contributing to improved insights and enhanced end-customer experiences.• Developed and executed the product roadmap, prioritising tasks in collaboration with the stakeholders to ensure strategic planning and optimised resource allocation to achieve key objectives.• Determined Task Specification and User Story to clarify project goals and requirements, facilitating team understanding and alignment.• Initiated and led interviews and research efforts to identify product enhancement opportunities, demonstrating a dedication to continual improvement and user satisfaction.• Acted as a Scrum Master, leading sprint planning meetings ensuring streamlined and productive sprint cycles.• Directed Sprint management and supervised the weekly release process, maintaining active communication with all stakeholders, applying robust project management skills and strong stakeholder engagement capabilities. Show less • Actively involved in the full cycle of product development, from product specification and launch strategy to feedback collection and optimisation. Developed expertise in product lifecycle management and strategic planning.• Conducted user research, gathering feedback to improve the product continuously. Engaging directly with users to understand their needs and preferences, ensuring that the product evolves in line with customer expectations.• Monitored and provided visibility into the development cycle in collaboration with the development team. • Maintaining transparency and ensuring that all stakeholders were informed about the progress and challenges in the development process.• Prioritised tasks, including bug fixes and improvements, with a focus on delivering maximum value to the end-user. This involved critical decision-making to balance various aspects of product development and ensure that user needs were met effectively.• Conducted functional tests to ensure the quality of releases and maintained alignment and communication between various teams (DEV, Design, Product, Operations, and Business). Show less

  • Product Manager

    Jan 2022 - May 2023

  • Associate Product Manager

    Apr 2021 - Jan 2022
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  Kobe Apps

  Nov 2024 - now

  Product Manager