Deep Enrich
Benjamin Rowe
Desktop Support Administrator
145 followers
Bloomington, Illinois, United States
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About me
IT Support Manager focused on delivering world-class customer service
Education
Lake Land College
2016 - 2018Associate in Applied Science Network and System Administration/Administrator 3.72
Experience
Kwik-Wall
Mar 2017 - Jul 2018Desktop Support Administrator
Entre Solutions II
Jul 2018 - Oct 2020Jr. Network Administrator
GROWMARK, Inc.
Oct 2020 - nowLevel 1 and 2 support for client infrastructure.
Manager IT Support
Dec 2021 - nowSupport Analyst
Oct 2020 - Dec 2021
Licenses & Certifications
- View certificate
CompTIA Security+ ce Certification
CompTIAMar 2022
- View certificate
CompTIA Network+
CompTIAMar 2022 - View certificate
NSE4 Network Security Expert
FortinetFeb 2020 
HDI Support Center Manager (SCM)
HDISept 2022
ITIL® Foundation
ITIL 4Dec 2023
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