Eduardo Guerreiro

Microsoft CSS Individual Impact Award - Q3 2020 Microsoft CSS Organization May 2020 "Enabled the customer to reduce an annually occurring multi team project that consumed many hundreds of hours over 7 months into a single person project that was completed within a week. Allowing a faster and more flexible turn around, whilst saving the customer large amounts of time and money. Gave the customer a truly valuable support experience and appreciation of Microsoft as a whole through work over a series of unrelated cases. Not only helping them with specific questions but also… Show more "Enabled the customer to reduce an annually occurring multi team project that consumed many hundreds of hours over 7 months into a single person project that was completed within a week. Allowing a faster and more flexible turn around, whilst saving the customer large amounts of time and money. Gave the customer a truly valuable support experience and appreciation of Microsoft as a whole through work over a series of unrelated cases. Not only helping them with specific questions but also advising them on how they could get the most value from their investment. From their IT team through to Marketing department Eduardo gave them a hugely positive experience of both Microsoft and the Power Automate product. Giving them a full understanding of the full capability and simplicity of the product." Show less

Microsoft CSS Customer Hero Champion - Q1 2020 Microsoft CSS Organization Oct 2019 "The CSS Quarterly Customer Hero Champion recognition is for engineers and advocates who received the most consistent positive customer feedback in Q1 and demonstrated the CXF customer expected behaviors (CARE) and the additional behaviors of efficiency and creating high quality experiences"