Stephan Bramow

Stephan Bramow

Software developer

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location of Stephan BramowGreater Freiburg Area

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  • Timeline

  • About me

    Senior IT Specialist, EDMS Systems, End User Services, IT Operations bei DSV – Global Transport and Logistics

  • Education

    • Albert-Ludwigs-Universität Freiburg im Breisgau

      1982 - 1986
      Diplom Physik
  • Experience

    • SICK

      Apr 1988 - Sept 1993
      Software developer

      Software development in the field of measurement technology for optoelectronic sensors, laser protection commissioner for the overall operation. Simulation calculations for complex optoelectronic systems.

    • Freelancer

      Oct 1993 - Jul 1995
      Software developer

      Software developer of MS Office based software applications for different software system vendors (Deutscher Sparkassenverlag (DSV), ip INFO PROCESS AG, Formdata Systemhaus GmbH) with focus on data acquisi-tion, reporting and management support, sales and consulting.

    • PIDAS AG

      Jul 1995 - Jul 1997
      Software developer

      Polydata Informatics Group, Basel / SwitzerlandAs software developer responsible for entire software project design and implementation at the BD&L department of the Sandoz Pharma AG, Basel with focus on database applications for the collection and management of 3rd party contracts for research and development.

    • 1eEurope, LTD a Galileo Communications Company

      Aug 1997 - Aug 1999
      Software developer

      Software developer of database applications for evaluation and presentationof scientific research data. Participation in the build up of a large repositoryfor collection and management of scientific studies for registration of plantprotection products at Novartis Crop Protection AG, Basel / Switzerland

    • SER Group

      Nov 1999 - Mar 2000
      Project manager and software developer

      Implementation and support of a large project for the automatic recording of flights tickets at major European Airlines (Swissair, Crossair, Lufthansa).

    • Xerox

      Aug 2000 - Jul 2002
      Business consultant and software developer

      Design and implementation of applications in the area of document management for large companies in Switzerland: SwissRe, Zuerich and BIS (Bank for International Settlements), Basel, preparation of bids, customer presentations and training.

    • Novartis

      Aug 2002 - Dec 2008
      Service Manager IT Infrastruktur

      - IT Service Management: Service Manager in different IT infrastructure organizations. Responsible for the cost-effective and efficient implementation of the user requirements of the business organizations (customers) by internal and external IT service organizations (suppliers).Successful provision of IT infrastructure services according to ITIL, the de facto standard for professional IT Service Management.The focus is on customer satisfaction, budget compliance, cost control, stable operation and successful handling of critical situations by means of sophisticated application monitoring.An important aspect is the integration of regulatory requirements (GxP, eCompliance) in the change management process as part of IT service management.- Application Management: Support of two complex applications for configuration management and user administration as part of the IT service management.- Reporting and Data Analysis: Successful implementation and operation of reporting tools for analysis and presentation of various financial and technical aspects of IT service man-agement, including disaster recovery and back charging of services.- Technical Consulting: Professional consulting and support as technical expert and solution archi-tect for an IT con-figuration management project.- Offshore Experience: Efficient transfer of hotline service and application support for a key application to WIPRO Technologies, a leading IT service provider in Kolkata / India. Show less

    • Panalpina

      Jan 2009 - Feb 2020
      IT Document Management System Administrator

      System Administrator of an enterprise wide Electronic Document ManagementSystem (EDMS). Responsible for application management, technicalsupport for the business units and coordination of application developmentactivities.

    • DSV – Global Transport and Logistics

      Mar 2020 - Feb 2021
      Senior IT Specialist EDMS Systems

      Operational responsibility and 3rd level support for the enterprise-wide Electronic Document Management System (EDMS) including associated client software for document import and scanning. Primary point of contact and interface between external operating partners, internal IT organizations and business units for all application related issues, including planning and coordination of system enhancement activities.

    • BLKB

      Jun 2022 - Aug 2024
      Application Manager Output Management
  • Licenses & Certifications

    • ITIL® 4 Foundation

      Quint Wellington Redwood
      Jul 2019
    • Analyzing Data with Power BI

      Digicomp Academy AG
      Mar 2021
    • Licensed Scrum Master

      Scrum Inc.
      Feb 2020