Wendy Bigby

Experience

• 

  Los Angeles Unified School District

  Oct 2000 - Jun 2001

  Elementary School Teacher
• 

  Countrywide Home Loan Inc

  Sept 2001 - Dec 2004

  Senior Trading Analyst

  As an analyst my responsibilities included: managing and executing trades of bulk transactions to improve gain on sale from the purchase of Mortgage-Backed Securities; performing complex analysis on massive data sets using the latest industry tools and analytical techniques; and preparing daily management reports used to hedge against interest and reduce exposure for loss.

• 

  Los Angeles and Pasadena Unified School Districts

  Sept 2005 - Jun 2012

  Elementary School Teacher

  • Contributing instructor of two California Distinguished & Title I High Achieving Schools• Differentiated instruction to meet the needs of diverse learners, including English Learners and students who struggled with reading• Piloted DIBELS program at Harvard Elementary resulting in “at risk” students meeting their literacy goals• Mentored teachers with the Response to Intervention process• Grade level chair at Cleveland Elementary School

• 

  Amplify

  Nov 2012 - Mar 2019

  • Manage the implementation of Amplify products in strategic and large districts, including Los Angeles Unified School District• Develop and strengthen partner relationships at the district, local district and school level• Perform customer success functions and lead renewal efforts in districts• Work across internal and external teams to ensure a high level of success with operations • Partner with district leaders to plan effective implementations• Facilitate district level data reviews three times a year, as well as monthly data meetings at each of the six LAUSD local districts• Lead regular check-ins at the district level, and school level for pilots• Create, own and manage project plans for Amplify pilots• Collaborate with Sales to identify opportunities for upsell • Proactively flag risks, and create risk mitigation plans• Work alongside other Account Managers to identify and share best practices Show less • Provided data coaching and support with literacy instruction to teachers in LAUSD • Coached teams of educators with the process of collecting and analyzing data to guide literacy instruction• Presented professional development on the use of Amplify’s literacy products• Mentored, modeled and supported teachers with small group instruction• Developed and facilitated workshops to improve literacy instruction • Provided implementation and technical support of Amplify’s products• Supported principals with navigating and understanding Amplify’s data reports Show less

  • Associate Director, Educational Partnerships

    Jan 2019 - Mar 2019

  • Senior Educational Partnership Manager

    Jun 2015 - Jan 2019

  • Data Literacy Coach

    Nov 2012 - Jun 2015
• 

  LearnZillion

  Mar 2019 - Aug 2020

  Director, Customer Success

  • Manage the LearnZillion team of Customer Success Managers while providing accountsupport to Tier 1 accounts including Los Angeles Unified School District• Mentor and coach Customer Success team members on best practices for account support• Work in partnership with the Vice President of Customer Experience to measure, monitorand improve customer metrics• Ensure effective corrective measures are taken when necessary to resolve arisingpotential issues• Thought partner for customers in all stages of their LearnZillion implementation• Conduct regular check-in meetings and monitor engagement data to gauge and promotecustomer health• Identify at risk accounts and develop account strategies to decrease the chance of churn• Create customer sites and assist with district provisioning• Collaborate with internal teams to drive product improvements Show less

• 

  Curriculum Associates

  Aug 2020 - Aug 2021

  Account Manager
• 

  Amplify

  Aug 2021 - now

  Project-manage the implementation of our business across multiple products and services, within large accounts.

  • Regional Vice President, Customer Success

    Mar 2022 - now

  • Director Strategic Initiatives

    Aug 2021 - Mar 2022