Caroline Curtis

Caroline Curtis

Support Analyst

Followers of Caroline Curtis341 followers
location of Caroline CurtisWellington, New Zealand

Connect with Caroline Curtis to Send Message

Connect

Connect with Caroline Curtis to Send Message

Connect
  • Timeline

  • About me

    NZ Police, Cyber Security

  • Education

    • St Iltyds RC High School, Cardiff

      -
    • University of Wales Newport

      2005 - 2008
      Bachelor of Science (BSc) Hons Business Information Technology 2:1
    • UWIC Cardiff

      2003 - 2005
      HNC Business IT Business Information Technology HNC
  • Experience

    • Willmott Dixon

      Apr 1992 - Dec 2015
      Support Analyst
    • All Over IT

      Jun 2015 - Jul 2017
      IT Support Technician
    • Samuel Marsden School

      Jul 2017 - Jul 2018
      IT Network Technician
    • Samuel Marsden Collegiate School

      Jul 2018 - Feb 2020
      IT Manager
    • Fiso Group

      Feb 2020 - Mar 2022
      Information Technology Manager

      FISO Investment Group Limited, based in Wellington is part of the Asset Management Industry. FIG has companies and employees based all over New Zealand, with a background in Education, Sport, HealthCare, Hospitality and Pacifica operations. My role for this to manage the IT and strategic forward planning of the entire organisation. Consolidate contracts and vendors and align them into one management source, thus reducing the need to outsource and save on time and costs. Meet with the supply chain of all the organisations under FIG and renegotiate contracts. Implement best practice and change programmes based on the vision and roadmap of the organisation. Oversee the IT Team of 4 and liaise with contractors, staff, students and external parties to proactively encourage forward thinking, team collaboration and knowledge sharing. Providing hands on technical support and training for the staff and students of Whitby Collegiate School (part of FIG).Effectively implement proven process improvement techniques and audits by identifying, analysing, and enhancing the existing business processes to optimize performance and meet best practice standards. Therefore improving quality, user experience and costs. Show less

    • NZ Police

      Feb 2022 - now
      Cyber Security Specialist
  • Licenses & Certifications

    • Microsoft Certified: Security, Compliance, and Identity Fundamentals

      Microsoft
      Nov 2023
      View certificate certificate
    • ITIL v3

      ITIL Certified
      Jan 2014
    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Sept 2022
      View certificate certificate
    • BSc Hons Business Information Technology

      University of Wales, Newport
      Mar 2005