Craig Jeffries

Experience

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  Applied Data Systems

  Oct 1986 - Jan 1990

  Electronic Technician

  Assembled, wave soldered, cleaned, burned-in, and performed functional tests on sub-assembly circuit boards. Connected sub-assembly boards together using wire wound technology to create the finished product.Performed on-site set-up, troubleshooting and consultationDrew schematics using ORCAD, Verifying Circuit Board Net List designTroubleshooting to the component level of digital and analog circuitsBuilt prototypes from schematics and worked with engineers to correct bugs and design errors. Show less

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  Montgomery Ward

  Jan 1990 - Jun 1990

  Consumer Electronics Technician

  Interacted with customers on a daily basisTroubleshooting to the component level of digital and analog circuitsRepairing TV’s, VCR’s, AM/FM Radios, Microwave Ovens, and Vacuum Cleaners.

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  MICROS Systems Inc

  Jun 1990 - Oct 1997

  Manufacturing Technician

  Installed hardware, Windows OS or UNIX and company specific software onto Pentium-based servers and tests functionalityTested, configured and conducted troubleshooting on various hardware including cash registers systems and dot matrix printers using schematic and test equipmentTroubleshooting to the component level of digital and analog circuitsSoldering and de-soldering surface mount and feed-thru components.

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  Ciena Corporation

  Oct 1997 - Nov 2001

  Test Technician

  Use NT-based PC’s with LABVIEW for testing of optical communication equipment used in long and short haul transmission over fiber optics Calibrate and perform full functional test on optical and electronic circuits using ISO2001 standardsTroubleshooting to the component level of digital and analog circuits.

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  OPEX Corporation

  May 2002 - Nov 2003

  Service Technician

  Maintained every part of the mail processing machines, including electrical, mechanical, electronics and computerized aspectsPerformed PM, troubleshot, and repair of supported equipment at the customer’s locationMaintain system computers in stand-alone and networked environment.

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  Chuck E. Cheese

  Dec 2003 - Jun 2006

  Technical Manager

  Repaired and maintained all aspects of the store including oven, house lights, animated show including audio and visual effects, games and motorized ridesPerform simple cosmetic repairs including some carpentry, plumbing, painting, laminating and electrical workMaintained parts inventory.

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  Mark Electronics Supply

  Jun 2006 - Feb 2007

  Sales Counter

  Maintaining sales counter by helping walk-in customers as well as answering phone callsFull knowledge of electronics and ability to take orders as well as keeping in contact with customers and suppliers to keep a smooth running storeOperating UNIX / Windows based registers and PC’s.

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  Aerotek

  Jun 2007 - Aug 2007

  Repair Technician

  Test and troubleshoot electronic assemblies and sub-assemblies used in the carwash industry to the component levelRepair troubleshot equipment using standard soldering / desoldering tools.Write-up a repair sheet of the work performed and time spentNotify customer of costs as requested.

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  Advanced Programs, Inc.

  Jun 2008 - Aug 2023

  Customer Service Technician

  Test, troubleshoot and repair of HP and Dell workstations, HP servers, keyboards/mouse Consoles, KVM switches, HP Laptops, Keyboards, and Mice modified for TEMPEST environment for local and foreign government agencies.Work with design and manufacturing engineers in laying out hardware changes to correct tempest failures.Troubleshoot and repair customer equipment to component level using Oscilloscope, multimeter and soldering equipment.Travel to customer's sites to set-up and breakdown equipment to troubleshoot and repair failures. Show less