Aldo Daniel Sandoval

Experience

• 

  BHP Billiton

  Jan 2012 - Dec 2012

  Financial Analyst | 2012

  • Conducted audits and financial reports for the exploration unit.• Communicated and worked in English.• Skills: Leadership, Financial Analysis, English Communication.

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  Servipag

  Sept 2013 - Feb 2015

  Commercial Management Engineer | 2013 - 2015

  • Analysed commercial campaigns and quantified their impact on transactions.• Conducted a benchmark study on the market share of collectors by channel and industry in Chile.Skills: Commercial Management, Market Analysis, Communication.

• 

  VTR

  Jun 2015 - now

  • Led a team of seven, managing the billing of 1.4 million monthly customers with a monthly turnover of 34 billion pesos.• Produced customer intelligence reports and analyses, including average revenue per customer and billing variations.• Maintained a 98% electronic bill placement rate, notifying customers via email or digital channels.• Directed and managed three different suppliers, negotiating contract terms and ensuring technology implementation by IT teams.• Implemented improvements in the customer billing experience, optimising the aesthetics and distribution of bills, and developed the Billing Compare tool.• Acted as the regular interim replacement for the Billing Deputy Manager.Skills: Team Leadership, Data Analysis, Negotiation, Process Optimisation. Show less

  • Head of Billing and Distribution for VTR (Liberty Global branch)

    Jul 2015 - now

  • Continuous Improvement Project Manager | 2017 - 2019

    Sept 2017 - Jan 2021

  • Senior Process Analyst | 2017 |

    Sept 2016 - Dec 2017

  • VTR Billing Analyst | 2015 - 2017

    Jun 2015 - Dec 2016