Talk to sales Try for Free
John Flaherty

John Flaherty

Systems Integration Officer, Officer-in-Charge, Wing Weather Officer

Followers of John Flaherty76 followers
location of John FlahertyOmaha, Nebraska, United States

Connect with John Flaherty to Send Message

Connect

Connect with John Flaherty to Send Message

Connect

  • Timeline

  • About me

    Customer Service Agent

  • Education

    • Bellevue University

      2014 - 2016
      Master of Business Administration (MBA) Accounting and Finance, Management of Information Services Concentrations B+ Approx GPA

      Intend taking Cash Management and System Development Overview courses; Completed Financial Management; previous coursework included Management Accounting, Numerical Analysis, and Critical ThinkingI hope to graduate by late 2016.

    • University of Nebraska-Lincoln

      1995 - 1998
      Bachelor of Science Meteorology GPA 3.65

      Activities and Societies: American Meteorological Society, AF Reserve Officer Training Corps, Newman Center choir member Took coursework aimed investigating Atmospheric Science; also participated in AF ROTC

  • Experience

    • US Air Force

      Jun 1998 - Jan 2007
      Systems Integration Officer, Officer-in-Charge, Wing Weather Officer

      - Provided detailed weather presentations to pilots and senior leaders- Coordinated with other offices regarding methods of providing weather information- Led 9-member team while deployed to Iraq- Provided government oversight to contractors as they maintained multi-million dollar computer network- Led various projects within Air Force Weather Agency aimed at providing new services or streamlining services we already provided

    • Evergreen Aviation, International

      Nov 2006 - Mar 2007
      Ramp Agent

      - Prepare client cargo for shipping or receive cargo from ramp- Process appropriate paperwork for same- Handle cash transactions

    • TD Ameritrade

      Mar 2007 - May 2007
      Client Services Representative

      - Answering basic stock or option trading questions- Determining state of client accounts, especially regarding attempted trades

    • Walgreens

      Nov 2008 - Dec 2008
      Pharmacy Technician

      - Filling prescriptions for pharmacist review- Finding patient records on computer- Completing cash transactionsFrom this role, I learned that modern pharmacy can be very similar to other positions in which service providers spend a few minutes with each customer.

    • Dominos Pizza

      Jul 2009 - Sept 2015
      General Manager, Delivery Expert

      Between August 2009 and December 2014, I managed a Dominos store. In that role, I drew up schedules, interviewed and hired people (or not), ordered supplies, and accomplished various other tasks. Very good experience for handling customer service concerns. After an ownership change in November 2014, I stepped down to Assistant Manager, then to Delivery Expert. It was a very interesting experience in learning how a new group of leadership would want to do business!

    • First Data

      Sept 2015 - now
      Customer Service Agent

      I have a few weeks of training still remaining, but I'm becoming well acquainted with how to troubleshoot the difficulties that clients (merchants) may have when operating their terminals. Very tech intensive and I'm absorbing a good deal. I'm eager to learn more!

  • Licenses & Certifications

    • MS Word

  • Volunteer Experience

    • Tenor

      Issued by Adult Choir, St Peter's Catholic Church, Omaha on Apr 2007
      Adult Choir, St Peter's Catholic Church, OmahaAssociated with John Flaherty

    • ScoutMaster's Assistant

      Issued by Boy Scouts of America on Oct 1998
      Boy Scouts of AmericaAssociated with John Flaherty