Deep Enrich
Oscar Gallone
319 followers
Monza, Lombardy, Italy
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About me
Products Specialist
Education
Università Statale di Milano
-InformaticaLiceo Scientifico Niccolò Machiavelli
-
Experience
IKEA Group
Sept 2003 - Aug 2018Amministratore e sviluppatore sistema telefonico IVR e CTI; Supporto help desk; Sviluppatore sistemi di reporting e analisi dati Front Office e Back Office
Business Analyst
Feb 2015 - Aug 2018IT & WEB Responsible
Apr 2010 - Feb 2015Support Sistemi Informatici presso CallCenter
Sept 2007 - Mar 2010Operatore CallCenter
Sept 2003 - Aug 2007
Asystel-BDF
Aug 2018 - nowSenior Product Specialist
Jan 2024 - nowProduct Specialist
Aug 2018 - Jan 2024
Licenses & Certifications
- View certificate
Genesys Cloud Certified Associate
GenesysSept 2020
- View certificate
Genesys Cloud CX: Developer Certification
GenesysDec 2023 - View certificate
Genesys Cloud CX: Outbound Certification
GenesysApr 2023 - View certificate
Genesys Cloud CX: Architect Certification
GenesysMar 2024 - View certificate
Genesys Cloud CX: Scripting Certification
GenesysMar 2024 - View certificate
Genesys Cloud Certified Professional
GenesysDec 2020 - View certificate
Genesys Cloud Certified Professional
GenesysDec 2020
Languages
- inInglese
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