Leandra Foust

Leandra Foust

Sales Associate

Followers of Leandra Foust32 followers
location of Leandra FoustGreensboro, North Carolina, United States

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  • Timeline

  • About me

    Knowledge Analyst

  • Education

    • Walter M Williams High School

      2007 - 2011
      Diploma Regular/General High School/Secondary Diploma Program

      Activities and Societies: Track Team

    • Alamance Community College

      2013 - 2015
      Business Administration and Management, General
  • Experience

    • BURLINGTON COAT FACTORY WAREHOUSE

      Jan 2012 - Aug 2014
      Sales Associate

      - Assisted customers with product selection and queries- Investigated and resolved customer complaints- Set up store displays- Operated cash register as and when necessary- Managed shelf stocking and pricing activities- Handled inventory and stocks- Reviewed merchandize movement- Inspected merchandize for quality and quantity- Managed customer inquiries and concerns- Made recommendations and suggestions- Explained care of merchandise- Followed “Customer First” policies and procedures- Maintained a clean and organized department- Went beyond what was expected of me to provide the customer with the best service available during their shopping experience Show less

    • KEARAHS PLACE INC

      Jan 2014 - Jan 2015
      Administrative Assistant
    • US Home Exteriors

      Sept 2015 - Apr 2019
      Telemarketing Agent

      - Answer calls from Five9 System- Research required information using available resources- Manage and resolve customer complaints- Provide customers with product and service information- Enter new customer information into system- Update existing customer information - Process appointments, forms and applications- Identify and escalate priority issues- Route calls to appropriate resource- Follow up customer calls where necessary- Document all call information according to standard operating procedures- Complete call logs- Produce call reports Show less

    • Paycor

      Nov 2021 - now
      • Knowledge Analyst

        May 2024 - now
      • Payroll Consultant

        Nov 2021 - May 2024
  • Licenses & Certifications

    • Salesforce Certified Sales Cloud Consultant

      Paycor
      Nov 2021