Leandra Foust

Experience

• 

  BURLINGTON COAT FACTORY WAREHOUSE

  Jan 2012 - Aug 2014

  Sales Associate

  - Assisted customers with product selection and queries- Investigated and resolved customer complaints- Set up store displays- Operated cash register as and when necessary- Managed shelf stocking and pricing activities- Handled inventory and stocks- Reviewed merchandize movement- Inspected merchandize for quality and quantity- Managed customer inquiries and concerns- Made recommendations and suggestions- Explained care of merchandise- Followed “Customer First” policies and procedures- Maintained a clean and organized department- Went beyond what was expected of me to provide the customer with the best service available during their shopping experience Show less

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  KEARAHS PLACE INC

  Jan 2014 - Jan 2015

  Administrative Assistant
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  US Home Exteriors

  Sept 2015 - Apr 2019

  Telemarketing Agent

  - Answer calls from Five9 System- Research required information using available resources- Manage and resolve customer complaints- Provide customers with product and service information- Enter new customer information into system- Update existing customer information - Process appointments, forms and applications- Identify and escalate priority issues- Route calls to appropriate resource- Follow up customer calls where necessary- Document all call information according to standard operating procedures- Complete call logs- Produce call reports Show less

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  Paycor

  Nov 2021 - now

  • Knowledge Analyst

    May 2024 - now

  • Payroll Consultant

    Nov 2021 - May 2024