Thomas Simier

Experience

• 

  Schneider Electric

  Sept 2004 - Jan 2017

  Quality strategyCompetency and organization managementProcess robustnessCustomer satisfaction loyalty developmentContinuous improvement and Lean 6sigma Product & Process quality managementSupplier quality ManagementBusiness process excellence (Lean & 6 Sigma)Customer satisfaction loyalty developmentProcess management / ISO9001 certification Manage product evolutions for QVE, Quality improvement or offer adaptation.Support production and ensure product quality.Management of 2 engineers.

  • Senior Quality Manager, Retail EMEAS global supply chain

    Jan 2013 - Jan 2017

  • Plant Customer satisfaction & Quality Manager

    Sept 2009 - Jan 2013

  • RoHS Project manager

    Sept 2005 - Aug 2009

  • Senior technical manager

    Sept 2004 - Sept 2005
• 

  Schneider Electric

  Mar 2017 - now

  Leading customer satisfaction & quality chapter (40+ HC) for Home & Distribution hub Europe at Schneider.In agile environment, the team is driving quality and customer experience through the whole product lifecycle, from new offer introduction to retirement. Leading Customer Satisfaction & Quality Function for Power Products cluster / Europe region Leading digital transformation of Customer Satisfaction and Quality Function in Europe Supply chain: Manufacturing Softwares; IIOT & Analytics; SPC application, Artificial Intelligence; Augmented and Virtual reality, etc... > Innovation > Program & Change Management > Competency development > Community management Leading Power Breaker adaptation industrial transformation: deployment of new digitized offer in 25 locations worldwide, development of competencies, definition and implementation of standard organizations, implementation of helpdesk organization, robust process industrialization

  • Customer Satisfaction & Quality chapter leader - Director - Home & Distribution

    Jan 2024 - now

  • Power Products GSC Europe Customer Satisfaction & Quality Director

    Aug 2020 - Jan 2024

  • CS&Q Digitization Program Lead

    Jun 2019 - Aug 2020

  • Industrial Transformation Director

    Mar 2017 - Aug 2020
• 

  Les petites hirondelles

  Jan 2019 - now

  Co Owner Les Petites Hirondelles

  Co-Owner - in the strategy & development of the brand.

• 

  Groisy City

  Jun 2020 - now

  Deputy Mayor in charge of Environment & Sustainability

  Defining and leading the City environment & sustainability strategy. Includes, Carbon neutrality & energy eficiency, Transports, biodiversity, waste management.