Stephen Fowler

Experience

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  Texas Pit BBQ

  Nov 2002 - Dec 2010

  Store Manager
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  RaceTrac

  Dec 2010 - Oct 2014

  • Store Manager

    Aug 2012 - Oct 2014

  • Shift Supervisor

    Jul 2011 - Aug 2012

  • Associate

    Dec 2010 - Jul 2011
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  Schwan's Home Delivery

  Oct 2014 - Jun 2016

  Route Sales Representative
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  DS Services

  Jun 2016 - Jul 2018

  Covered multiple OCS routes due to vacation, sick or being open while providing best in class service. Ran a bottled water route, up-selling, building the customer base and providing the best service.

  • Route Relief Driver

    Jul 2017 - Jul 2018

  • Route Sales Representative

    Jun 2016 - Jul 2017
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  DS Services/Primo Water

  Jul 2018 - Feb 2020

  Territory Manager

  In my first leadership role at DS Services, I led a cross-functional team that was tasked with managing an account portfolio along nine north TX and OK routes. I also held concurrent responsibilities for overseeing supply chain management, financial reporting, and payroll activities.Through the aggressive pursuit of my sales targets, I earned #2 regional rankings for achieving 104% of the annual revenue goal and maintaining a 4% average on voids filled in 2019.

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  Primo Water North America

  Feb 2020 - Mar 2022

  District Operations Manager

  ✪ I earned multiple promotions within this leading bottled water provider and assumed responsibility for overseeing the daily operations of the second-largest branch in TX with 38 employees and 30+ Sparkletts Water and 17 coffee delivery routes. During my tenure, I’ve placed significant focus on optimizing service delivery to maximize customer satisfaction, customer retention, and upsell revenue.✪ By leading our team to aggressively pursue its sales targets, we’ve grown revenue from $3.2M in Q2 2020 to $3.8M in Q3 2020. Additional successes include boosting employee retention by 34% via an improved new hire onboarding process and the creation of employee recognition programs, achieving an 87% service quality score by rapidly resolving complex issues and ensuring the consistent provision of exceptional service, and reducing accidents by 32% (160% of goal) through ongoing safety training initiatives. Show less

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  Open Infra

  Mar 2022 - Aug 2024

  Operations Manager
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  Self Employed

  Aug 2024 - now

  Self Employed