Reagan Govender

Experience

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  NBS Bank

  Nov 1999 - Jun 2000

  Internship

  Desktop AdministrationNetwork Administration

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  ICSS

  Jun 2000 - Oct 2005

  Technician

  HP Printer hardware repairs HP Laptop and Desktop hardware and software repairs Onsite printer maintenance and repairs

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  Sykes

  Oct 2005 - Oct 2006

  Technical Agent

  Provide telephonic technical support to end users of HP printers and Laptops Liaise with HP Europe for technical issues that cannot be resolved with South Africa. Comply with HP SLA’s Assigned to the FNB HP contract in April 2006. To ensure that SLA’s are adhered to and onsite technical support is given.

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  FNB South Africa

  Oct 2006 - now

  Maintain WebSphere test and production environments. Create and maitain Ansible roles Administer GIT, GitLab and SVN. Install maintain Nexus Install Maintain SonaCube Install and configure WebSphere application server. Install and configure IHS and Plugin. Install and configure ItCam. (TEMS not used) Install and configure CA Introscope WeSphere agent Install and configure CA Introscope IBMHTTPServer agent Application support for 21 applications between 2 main cells running on different DMGR's Consulting during Load/Performance testing. Basic JVM tuning. Support between WAS and Mainframe. Support for JMS solutions. Using WAS Service Intergration Bus. Setup of data sources between DB2 and WAS.Install and manage JBoss EAP 6 environment Monitoring of application performance through CA Introscope. Involved in performance testing. Basic Administration on F5 Load balancer Show less

  • Information Technology Operations Manager

    May 2024 - now

  • Technical Team Lead (SRE team)

    Oct 2006 - May 2024

  • 2nd Level Linux Support

    Aug 2007 - Aug 2008

  • 2nd Level Desktop Support

    Mar 2007 - Aug 2007

  • 2nd Level Printer Support

    Oct 2006 - Mar 2007