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Janel Morgan, MSW, SHRM-CP, Prosci® (she/her)

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About me
Force Multiplying Utility Leader | Executive Coach | Trusted Thought Partner & Innovator
Education

John Burroughs High School
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University of California, Santa Cruz
2004 - 2008Bachelor of Arts (B.A.) PoliticsActivities and Societies: Phi Beta Kappa

University of Southern California
2009 - 2011Master's Degree Organizational Social Work (MSW)Activities and Societies: Dean's Scholar Organization and Talent DevelopmentChange ManagementStrategy ExecutionEmployee Wellness and Work/Life Programs
Experience

City of Burbank
Jun 2004 - Mar 2015Designed, delivered, and managed talent development, job analysis, and compensation initiatives to align with the talent management strategy of an organization comprised of 1,500 employees. Key Accomplishments:•Led the classification process involving consultation with internal clients, detailed job analysis, and determination of compensation to recruit and retain the right talent.•Developed an organization-wide talent development initiative focused on building effective relationships between employees and managers.•Led the organization’s mentorship program to further develop and retain high potential talent. Show less Ensured initiatives throughout an organization comprised of 14 departments aligned with the strategic and evolving direction of four different City Managers (Chief Executive Officers) and Burbank’s elected officials. Key Accomplishments:•Designed and facilitated executive off-sites inclusive of change management, employee engagement, and team building sessions to further develop a diverse leadership team.•Project manager for the City’s adopted strategic plan and subsequent implementation of an intranet-based performance metrics system that connects citywide operations with the organization’s strategic initiatives. •Developed graduate internship programs to create a high potential talent pipeline to continuously populate the organization.•Created and conducted an employee engagement survey that resulted in equity adjustments and talent retention. Show less Implemented recreational and administrative programs while managing and mentoring employees and volunteers. Key accomplishments:•Managed route operations and ridership data analysis for the free "Got Wheels" youth transportation program.•Designed and delivered mandatory reporting training to equip participants to report suspected cases of child abuse.•Operated John Muir Middle School’s afterschool drop-in site inclusive of educational and recreational programming that successfully engaged teenagers. Show less
Talent Development/Classification & Compensation Analyst II
Feb 2014 - Mar 2015Administrative (Management) Analyst, City Manager's Office
Feb 2011 - Feb 2014Recreation Leader
Jun 2004 - Feb 2011

PATH
Aug 2009 - Jan 2010Clinical and Case Management InternFacilitated simultaneous case management and individual therapy services to homeless female participants of PATH’s transitional housing program. Key accomplishments:•Transitioned clients to permanent housing through a blend of coaching and clinical interventions focused on capacity building.•Built relationships between the transitional housing program and other agencies within PATH, specifically the job training and placement program, to ensure client access to resources that end their cycle of homelessness. Show less

Woodrow Wilson High School
Jan 2010 - Jun 2010Mental Health InternProvided on-campus, individual and group therapy for the student population. Key accomplishments:•Established trusting, productive relationships with students through various interventions, including evidence-based cognitive behavioral therapy, to build self-esteem and other capacities to holistically address their diverse, and often traumatic, situations. •Performed various community outreach efforts including partnering with parents and pertinent social service agencies to address barriers (i.e., society, mental, emotional, physical) to students' health, development, and functioning. Show less

Los Angeles Metro
Sept 2010 - May 2011Human Resources Standards & Employee Programs InternDeveloped and facilitated a series of learning programs to drive the performance of an organization comprised of 1,900 employees. Key Accomplishments:•Developed an effective communication training curriculum for Metro’s diverse teams to facilitate productive cross-functional collaboration.•Coached managers, employees, and teams through workplace scenarios, including conflict resolution and threat assessments, to facilitate healthy relationships. •Revised and drafted medical compliance forms to create legally appropriate, comprehensive tools to monitor physiological health of employees. Show less

Lucky Brand
Mar 2015 - Oct 2016Human Resources Generalist (Corporate)Internal HR talent consultant to a dynamic, entrepreneurial fashion Company comprised of 350 corporate employees. Implemented a people and culture approach that attracted, engaged and retained the right talent to drive the business.Key Accomplishments:•Implemented a performance management model that empowers mutual accountability at all levels, transforms managers into coaches, and facilitates direct feedback conversations to enhance employee engagement and achieve business results. •Project manager of the annual goal setting process to include: communication of strategy at each level; leading alignment off-sites for each Executive and their leadership team; and facilitating department goal setting sessions to ensure employees’ goals further the Company’s Long Range Plan. •Designed and implemented an onboarding strategy that sets new hires and managers up for success while increasing retention. •Facilitated leader/employee development workshops.•Designed & facilitated Time & Attendance system (Kronos) end-user training for the Corporate population.•Executed transparent, context-focused communication strategies that engage employees and propel business strategies. •Additional HR roles included:-Comprehensive update to the employee handbook and policies-Managing visa sponsorship process for Corporate and Store employees. Show less

Green Dot Public Schools California
Oct 2016 - Jun 2018Human Resources Business PartnerStrategic HR partner to 12 school sites equipping leaders and individual contributors to educate Los Angeles’ most vulnerable students and prepare them for college, leadership and life. Key Accomplishments:•On-site HR consultant guiding leaders through complex represented and non-represented employee relations and talent management strategies to ensure student learning and success. •Rebuilt the organization’s HR reputation to deliver innovative and credible services. •Designed and facilitated knowledge sharing and process improvement learning experiences for school site leaders to equip them for on-site situations including: onboarding employees and volunteers; processing and completing involuntary employee separations; navigating the interactive process and leave realms; and managing work-related injuries.•Project managed the organization’s hiring process and robust update of the employee handbook. Show less
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Children's Hospital Los Angeles (CHLA)
Jun 2018 - Aug 2021Partnered directly with the Chief People Officer to define and implement CHLA’s Organization Development strategy enterprise-wide. The OD team partners with CHLA stakeholders to assess, design and implement best-practice solutions that further employee thriving via leadership excellence, change management, team effectiveness, optimizing processes, and building organizational capacity. Leadership scope equipped and empowered the OD team to deploy data-driven engagement and development strategies that included:•Needs analysis-based team effectiveness approaches that empower HR Business Partners and team leaders to implement interventions that increase team trust, collaboration, communication, accountability and achievement of desired results.•Agile leadership excellence development including internal change management certification, individual and group coaching, 90-day onboarding program and leadership conferences for 500+ participants grounded in CHLA’s leadership competencies. •A performance evaluation methodology that focuses on results, behavior and individual development at all levels.•On-going HR process improvement and leader/individual contributor effectiveness so the HR team delivers credible services enterprise-wide. Show less Partnered with stakeholders to assess, design, launch and implement best-practice, organizational effectiveness solutions in support of leadership development, employee engagement, team effectiveness, optimizing processes, and building organizational capacity. Key Accomplishments:•Implemented CHLA's award winning 90-day new leader onboarding program inclusive of: operational acumen and awareness; leadership competency skill-building; coaching and networked leadership. •Partnered with leaders and HR Business Partners to diagnose team effectiveness and designed/facilitated interventions to increase trust, collaboration, communication, accountability and achievement of desired results.•Analyzed exit data and consulted with senior leadership to implement best practice employee engagement and culture solutions to retain high performing talent. Show less
Head of Organizational Effectiveness & Change Management
Jun 2019 - Aug 2021Senior Organizational Effectiveness Consultant (Internal)
Jun 2018 - May 2019

King's Hawaiian
Aug 2021 - nowDirector, People Strategy & CapabilitiesForce-multiplier for the Chief People Officer and member of the People Leadership Team. Strategic utility player wearing many hats to ensure the success of King’s Hawaiian's People Strategy and the continuity of the People function. Value I’m creating:Driving the People Strategy by coordinating cross-functional goals and collaborating with a wide range of internal partners to ensure the successful and timely execution of People strategy initiatives, including:•Co-creating the definition of leadership at King’s Hawaiian and the system that will reinforce leaders’ capability to walk it. •Leveling up the capabilities of the HR Business Partner and Learning functions so they serve as trusted, strategic partners to the business. •Enhancing the HR acquisition framework for King’s Hawaiian’s parent company, Irresistible Food Groups (IFG), to ensure all future acquisitions align with company values, mitigate risk and further the company’s vision. •Coaching senior leaders and the C-Suite on all things People strategy and leadership so they are, first and foremost, embodying our leadership definition and company values. Show less
Licenses & Certifications

Professional Coaching Program Certification (ACSTH)
Goldvarg Consulting GroupNov 2021
Prosci Change Management Certification
ProsciMay 2019- View certificate

SHRM Certified Professional (SHRM-CP)
SHRMFeb 2017
Honors & Awards
- Awarded to Janel Morgan, MSW, SHRM-CP, Prosci® (she/her)Best Organizations for Leadership Development National Center for Healthcare Leadership 2020 Every two years a team of researchers update the National Leadership Survey based on the state-of-the-science in leadership development. By completing the survey, participating organizations are able to be compare their approaches to leadership develop to evidence-based practice as well as other health systems using the customized scorecard generated from survey responses. Organizations that have exemplary approaches to leadership development are eligible for high-profile recognition… Show more Every two years a team of researchers update the National Leadership Survey based on the state-of-the-science in leadership development. By completing the survey, participating organizations are able to be compare their approaches to leadership develop to evidence-based practice as well as other health systems using the customized scorecard generated from survey responses. Organizations that have exemplary approaches to leadership development are eligible for high-profile recognition as a part of the Best Organizations for Leadership Development (BOLD) program. Since 2014, the biennial BOLD Award recognizes hospitals and health systems that are leading the field in preparing current and future generations of leaders needed to transform our health system. BOLD top-ranking and honorable mention organizations are recognized at the Human Capital Investment Conference. Show less
- Awarded to Janel Morgan, MSW, SHRM-CP, Prosci® (she/her)Best Organizations for Leadership Development National Center for Healthcare Leadership 2018 Every two years a team of researchers update the National Leadership Survey based on the state-of-the-science in leadership development. By completing the survey, participating organizations are able to be compare their approaches to leadership develop to evidence-based practice as well as other health systems using the customized scorecard generated from survey responses. Organizations that have exemplary approaches to leadership development are eligible for high-profile recognition… Show more Every two years a team of researchers update the National Leadership Survey based on the state-of-the-science in leadership development. By completing the survey, participating organizations are able to be compare their approaches to leadership develop to evidence-based practice as well as other health systems using the customized scorecard generated from survey responses. Organizations that have exemplary approaches to leadership development are eligible for high-profile recognition as a part of the Best Organizations for Leadership Development (BOLD) program. Since 2014, the biennial BOLD Award recognizes hospitals and health systems that are leading the field in preparing current and future generations of leaders needed to transform our health system. BOLD top-ranking and honorable mention organizations are recognized at the Human Capital Investment Conference. Show less
Volunteer Experience
Mentor to Graduating MSW Students
Issued by USC Suzanne Dworak-Peck School of Social Work on Sept 2014
Associated with Janel Morgan, MSW, SHRM-CP, Prosci® (she/her)Guest Lecturer
Issued by USC Suzanne Dworak-Peck School of Social Work on Apr 2016
Associated with Janel Morgan, MSW, SHRM-CP, Prosci® (she/her)Board Member - Marketing
Issued by NHRA - Los Angeles (National Human Resources Association) on Jul 2017
Associated with Janel Morgan, MSW, SHRM-CP, Prosci® (she/her)
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