Chad Gilliam

Experience

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  Accenture

  Jan 1997 - Jul 1999

  Consultant

  General responsibilities included analyst and lead level client level project assignments.

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  Inforte

  Jul 1999 - Feb 2007

  Principal

  General responsibilities include managing client relationships, managing client project assignments, creating new project proposals, contributing to internal knowledge capital and methodologies, mentorship of junior resources and opportunity development.

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  Palm Inc.

  Feb 2007 - Apr 2010

  Manager, Customer Business Systems

  Responsibilities include reporting directly to the Director of Customer Business Systems within the Customer Relations Organization and contributing to the design, development, integration and deployment of CRM process and technology solutions to address the organization's expressed and approved needs for improved customer interaction capabilities. Provided the necessary leadership to the team to make key decisions on behalf of the business stakeholders and held the responsibility for the organization's front office process re-engineering, requirements definition, and solution design. Worked closely with Palm’s external vendors to ensure requirements were communicated clearly and that development efforts aligned with business stakeholder expectations. Show less

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  HP

  Dec 2010 - now

  • Senior Manager, CSSD POR PMO

    Oct 2020 - now

  • Senior Manager, Business Planning & PMO

    Oct 2016 - Oct 2020

  • Senior Manager, Service Systems Architecture & PMO

    Dec 2010 - Oct 2016