Ville Varkki

Experience

• 

  SSP Finland Oy

  Jun 2013 - Dec 2013

  Cashier Customer Service
• 

  Suomen Lähikauppa Oy

  Aug 2014 - Aug 2015

  Cashier

  Working as a cashier in all the Siwa's and Valintalo in the metropolitan area of Helsinki.

• 

  Lassila & Tikanoja

  Aug 2015 - Mar 2018

  PRM assistant

  Helsinki - Vantaa Airport, Assisting people with reduced mobility and the elderly. Customer service.

• 

  JOE & THE JUICE

  Oct 2016 - Aug 2019

  • Juicer

    Nov 2016 - Aug 2019

  • Juicer

    Oct 2016 - Nov 2016
• 

  DHL Express

  Jun 2018 - Aug 2018

  Credit Controller

  Monitoring B2B customers' incoming payments, accepting new customers' credits, and Sending reminder notices. Weekly reporting about receivables to the big corporates. Working closely with our inner and outer stakeholders. Making sure that incoming receivables stay within the target at each quarter. Working under high pressure.

• 

  DHL Express

  May 2019 - Aug 2019

  Credit Controller / E-Billing Support

  Monitoring B2B customers' incoming payments, accepting new customers' credits, and Sending reminder notices. Weekly reporting about receivables to the big clients. Working closely with our inner and outer stakeholders. Making sure that incoming receivables stay within the target at each quarter. Working under high pressure.The E-billing support team was offering support for the B2B clients in all the different IT problems with the invoicing or payment. Managing DHL's own software programs. Updating the finance CRM system. Show less

• 

  GroupM Finland

  Jan 2020 - May 2020

  A/V Trainee

  I specialize in booking commercial space for Finnish TV networks, ensuring optimal exposure for our customers. My role also involves managing customers' budget allocations for each quarter, meticulously analyzing commercial data, and creating insightful reports for our clients. Additionally, I collaborate closely with multinational clients and various media networks to deliver successful campaigns.

• 

  DHL Express

  May 2020 - Aug 2020

  AR / Billing Query Handling Agent

  Monitoring incoming Account Receivables, allocation of payments. Daily cash flow reporting. Communication with inner and outer stakeholders. B2B customer service via phone and email, supporting when needed with invoice corrections.

• 

  Stockmann

  Sept 2020 - Nov 2020

  Customer Support Associate

  Replying to customer's questions and feedback in Finnish, English, and Swedish via email, Facebook, and Twitter. Overall social media monitoring.

• 

  Alma Media

  Dec 2020 - Nov 2021

  Media Consultant
• 

  Wolt

  Nov 2021 - Feb 2022

  Restaurant Associate
• 

  Alma Media

  Mar 2022 - Oct 2022

  Ad Operations Specialist
• 

  Miltton

  Oct 2022 - Aug 2024

  Junior Project Manager
• 

  SOK Smart Marketing

  Aug 2024 - now

  Campaign Manager