James Irwin

James Irwin

Student

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location of James IrwinCounty Dublin, Ireland

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  • Timeline

  • About me

    CTO & CX Director

  • Education

    • University College Dublin

      2011 - 2014
      Bachelor's Degree Joint Major in Geography And Economics Honours
    • Athlone Institute of Technology

      2014 - 2015
      Bachelor's Degree Computer Science Pending
  • Experience

    • AIT

      Sept 2014 - Dec 2015
      Student
    • Seacane Ltd.

      Jun 2015 - Dec 2015
      Junior Automation Engineer

      The main focus of my role was PLC programming for Siemens, Allen-Bradley & Mitsubishi systems.Activities included:• Assisting the senior automation engineer to develop a control system.• Redevelopment of the company website using Wordpress.

    • RCI Bank and Services

      May 2016 - Mar 2023

      As the Senior Project Analyst it's my role to coordinate the transformation of RCI Banque Ireland and ensure the success of key projects through adequate planning, monitoring and actions.My key responsibilities are:o Ensuring adequate levels of formalisation for each project (PMO role) o Making sure ambitions deadlines are met, and if not, engage early with steakholders to take corrective measures.o Continuous improvement: deploy project methodology, streamline processes through the use of existing or new tools (RPA/AI) o Investigate potential new horizons and innovative approaches to drive change and business development. Show less As a member of the Finance department I was primarily responsible for IT/Finance projects undertaken, data quality sent from the business management systems to the accounting system and assisting the team in day to day analysis.Main Projects1. Accounting implementation of a new business management system. (Local Project Team)2. AnaCredit - Regulatory reporting project. (Local Project Manager)Other Projects and Activities• Testing, migration, training and roll out of a new HR system to local staff• Participated as a member of the cross functional innovations team. Show less

      • Senior Project Analyst

        Nov 2020 - Mar 2023
      • Project Analyst

        May 2016 - Oct 2020
    • Mobilize Financial Services

      Mar 2023 - now
      Transformation & CX Director

      Driving the transformation of Mobilize Financial Services Ireland covering digital projects, system management, data management, reporting optimization & automation. Also responsible for delivering a best-in-class customer experience, activation & customer retention process processes.

  • Licenses & Certifications

    • Certified Associate in Project Management (CAPM)

      Project Management Institute
      Jan 2020