Ayushi Pandey

Ayushi Pandey

Associate Software Engineer

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location of Ayushi PandeyPune, Maharashtra, India

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  • Timeline

  • About me

    Software Engineer @Ex-cognizant | ITIL, Control-M, PL/SQL, Oracle 19C

  • Education

    • Bal Niketan Sangh Indore

      -

      Activities and Societies:  Participated in National level activities organized by Indian Cultural Foundation  Specialized course in Bharata Natyam

    • RGPV University

      2011 - 2015
      Bachelor of Engineering
    • Rajiv Gandhi Prodyogiki Vishwavidyalaya

      2011 - 2015
      Bachelor of Engineering - BE Computer Science A
  • Experience

    • Techsolvo Systems Private Limited

      Dec 2019 - Jan 2022
      Associate Software Engineer

      Coordinate with internal customers and provide prompt management escalation with Oracle Support, AWS, or other third-party support vendorsWorked on tickets for troubleshooting and support, analyzed automation opportunities, and provided technical solutions.Coordinated with cross-functional teams to understand the system requirements and worked on the project enhancements.Developed, and maintained an online application that served online customers, using DB UNIX servers and SQL DB.

    • Cognizant

      Jan 2022 - May 2023
      Software Engineer

      Managing ITIL processes, with a focus on handling complex Incident Management (IM) and Major Incident Management (MIM) tasksHands-on experience of Control – M, PL/SQL, Oracle 19CHandling the planning and implementation of major and minor releases, working alongside the release manager to arrange deployment windows, and keeping customers informedContributed to the implementation of DevOps practices and Implemented Git for version control to manage code changes and collaboration among team membersProficient in using Splunk for log analysis and troubleshooting to optimize application performanceExpert in managing incidents by diagnosing and resolving application issues with ServiceNow (SNOW) and JIRA for optimal efficiency Show less

  • Licenses & Certifications

    • MTA certification in Database Administration and Fundamentals

      Microsoft
  • Volunteer Experience

    • Volunteer

      Issued by Art of Living on Apr 2018
      Art of LivingAssociated with Ayushi Pandey