Adam Einhorn

Experience

• 

  Walmart

  Oct 2004 - Feb 2020

  Working in one of the leading multinational retail corporations that is Walmart, I am successful in administering the daily operations of the branch, implementing effective plans, approaches, store policies, and procedures to enhance customer service. I heavily contribute to boosting sales and optimizing profitability in alignment with the established goals/objectives.In my capacity, I have been successful in capitalizing a 100M sales plan for store operations. I generated a 20-30M gross profit, proving continuous sales growth. I establish and uphold a high level of customer satisfaction by delivering extraordinary customer experience. I oversee the complete operational activities of the store, ensuring proper and prompt compliance with all policies and procedures. Additionally, I professionally deal with all emerging issues of both staffs and customers to foster productive and mutually beneficial relationships. Show less My role as a Shift Manager was crucial and vital in terms of supervising the operation of the facility, including customer-facing and back areas. I managed associates and motivated them to meet individual and team goals for sales and customer satisfaction. Fundamentally, I developed strategies to reduce expenses and maximize revenue while executing all operational and managerial duties with efficiency and productivity.During this career, I have developed skills such as leadership, teamwork, and multi-tasking competence. I raised morale, made decisions, and confidently guided staff. I valued teamwork, thus I collaborated with others to enhance performance, which ultimately led to satisfied patrons and increased profits. Show less As a Co-Manager, I worked closely with the Store Managers in formulating and implementing effective plans and strategies to enhance the store’s brand while also assisting in overseeing the day-to-day activities of employees to ensure smooth operation and cohesive workflow.In my role, I oversaw the shipment and receipt of the store products and spearheading the daily stocking and restocking of inventories. I participated in all sales team meetings, recommending strategic merchandising ideas to achieve sales goals effectively. Show less As an Assistant Manager, I was successful in analyzing the marketing information and translating it into strategic seasonal plans. I contributed to merchandising ideas at team sale meetings. I delivered excellent customer service by greeting and assisting each customer, as well as addressing customer inquiries and resolving complaints. As a result, I accelerated the sales revenue of my assigned area. I took great pride in strategically providing direction and guidance to hourly associates on proper customer service approaches and techniques. I ensured the welfare of every hourly associate by providing them with constant supervision and development opportunities. Show less My primary responsibility as an Assistant Manager was to assume the manager’s role in his absence, when necessary. I ensured that the store was appropriately managed. It involved a variety of multi-tasking activities, sharpening my attention-to-detail, and people management skills.My duties and responsibilities were but not limited to, assisting and driving sales to ensure the correct placement, pricing, and merchandising presentation in the store. I met and exceeded specific growth and sales goals as established and enforced by upper management. I ensure compliance with company policy for hourly associates. Show less

  • Store Manager

    Jul 2013 - Feb 2020

  • Shift Manager

    Oct 2010 - Jul 2013

  • Co-Manager

    Mar 2008 - Oct 2010

  • Assistant Manager

    Feb 2006 - Mar 2008

  • Assistant Manager

    Oct 2004 - Feb 2006
• 

  TWA Solutions

  Mar 2020 - now

  Human Resources Manager

  • Assist in the day-to-day operations of the HR office which entailed supporting the CEO in strategic recruiting and hiring decisions.• Improved employee satisfaction and retention through training and coaching while leveraging a firm understanding of the overall business and talent strategy.• Utilize a range of human resources tools and technologies; and ensure the company is compliant with all applicable employment and labor laws.• Plan and execute new hire orientations.• Maintain accountability for performing background checks, completing onboarding, verifying I- 9 documentation, and processing resignations and terminations.• Run employee payroll; and manage the open enrollment period for benefits while educating employees about coverage, changes, or other issues. • Ensure all operational procedures are documented and kept up to date.• Maintain employee files and records in electronic and paperwork form.• Manage all aspects of the performance management system, including refining the performance templates, launching reviews, and posting reminders for staff.• Develop strategies to attract new customers, expand online traffic, and enhance profitability.• Enhance quality and costs by researching and developing new products, manufacturers, and suppliers to optimize the end-to-end supply chain. Show less