Keylah Gage

Experience

• 

  SFSU Residential Life

  Aug 2015 - Aug 2018

  • Created and edited educational materials needed to train and assess newly recruited Resident Assistants and Housing Residents• Assisted in the creation of training curriculum• Spearheaded resident training facilitation for proper housing conduct/policies • Performed clerical and administrative duties such as the organization letter and package mail, disbursement of mail (all types), answering and directing phone calls, documentation and resolution of complaints and various other customer service related tasks.• Logged and performed security key checks of who enters and leaves the residential buildings

  • Project Assistant

    Aug 2017 - Aug 2018

  • Resident Services Assistant

    Aug 2015 - May 2018
• 

  SFSU Residential Life

  Jan 2016 - May 2018

  Resident Assistant

  • Ensured the well-being of 80+ residents daily and 1200+ residents on a duty night/duty weekend. When issues arose, performed documentation and mediation of various incidents called to attention to enforce housing policies with student residents and parents alike.• Advised and supported residents through referrals to the appropriate resources gained through collaboration with various on campus and off campus resources/organizations• Created, publicized, executed and evaluated two programmatic events a month (educational and social) using a monthly budget of $150 • Trained to respond to emergency situations such as fire alarms, evacuations, floods, earthquakes, alcohol poisoning and mental health issues *mandated reporter* Show less

• 

  Health Education Student Association

  Jan 2018 - May 2018

  Intern

  *collaborated with other health Ed. organizations to distribute various forms of educational tools across campus (via educational games, pamphlets, demonstrations, etc) *creation, promotion, execution and evaluation of an educational health ed. related program *collection of previous alumni data (current email addresses, current place of employment) used to distribute evaluation surveys about the Health Education college

• 

  UCSF Osher Center for Integrative Medicine

  May 2018 - Aug 2018

  Intern

  Conduct essential front desk/clinical duties to ensure that the clinic is ran smoothlyInput patient/participant survey data into Qualtrics databaseConduct research for various resources to provide patients with a wide range of care options

• 

  Roots Community Health Center

  Sept 2018 - Aug 2019

  School Based Health Navigator / Program Coordinator

  • Maintained a presence at all East Bay Peralta colleges on a weekly basis to ensure community members had a place to go for needed resources such as MediCare, MediCal, Snap Benefits, etc. Enrolled individuals into benefits programs based on need and educated them on the programs – in addition to maintaining the required paperwork per case.• Supervised a programming team of 5• Sourced, interviewed, and maintained a cohort of 10 high school students with GPAs below 1.5 for a self-created educational program funded by the Alameda Public Health Department. The goal was to ensure the students raised their GPAs to, at least, a 2.0 by the end of the school year.• Complete quarterly revisions of Results Based Accountability reports (RBA) to present programmatic growth to funders/stakeholders; and in turn, create and maintain relationships with Alameda County Public Health Department, OUSD schools/administration and outside organizations Show less

• 

  Penumbra, Inc.

  Aug 2019 - now

  • Maintain the weekly on-boarding of new employees to my team’s groups. This includes but is not limited to launching on-boarding paperwork, creating IT equipment tickets, connecting with new hires before their start date to confirm any needs they might have and to provide details of what will be needed on their first day, maintaining I-9 and E-Verify documents as they are received, coaching managers on how to prepare for a new hire, creating employee profiles in UKG Pro (HRIS), etc.• Create and maintain Standard Operation Procedures (SOPs) as company processes and policies change• Lead assigned improvement projects such as New Hire On-Boarding (How To) Guide and Maintaining Compliance while signing documents in DocuSign• Research similar models and create from scratch a New Hire On-Boarding (How To) Guide based on company and new hire employee needs. This includes an editable ‘Welcome to the Team!’ email template that explains a bit about the company culture, payroll schedule, etc.• Assist the HR team with employee COVID contact tracing and maintaining various spreadsheets for tracking who called out when throughout the COVID pandemic Show less • Sourced and invited 200+ candidates to be interviewed and tested for our Production (Product) Builder role on a bi-weekly basis across two locations – Alameda, CA and Roseville, CA, to meet recruiting quota for that month• Reviewed calendars of multiple interviewers to schedule both physical and virtual external interviews for possible new hire candidates based on the availability provided and the locations/time zones of all involved• Made travel and lodging arrangements for candidates interviewing on-site as needed Show less

  • Human Resources Generalist

    Jul 2023 - now

  • Human Resources Specialist

    Apr 2022 - now

  • Human Resources Operations Coordinator

    Jan 2021 - Apr 2022

  • Talent Acquisition Coordinator

    Aug 2019 - Jan 2021