Tracy George-Stout

Experience

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  Enco Manufacturing

  Jan 1994 - Jan 1998

  Office Manager

  As Office Manager at Enco Manufacturing, I lead multiple teams, including administrative, customer service and credit and collections. Focusing on processes and efficiency, I created policies and cross trained personnel to optimize skill sets. I served as the Human Resource liaison between the branch and corporate offices in the Midwest. Including recruiting and hiring, on-boarding and training, working with co-managers to support conflict resolution and maintain employee relations.

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  Stangco Industrial Equipment, Inc.

  Oct 2010 - Jan 2013

  Office Manager -Customer Service - Purchasing

  As small family owned business, I successfully created standardized operating procedures to ensure optimal operational success. With an emphasis on office efficiency and organization, I created procedures which allowed service technicians and sales associates the opportunity to focus on customers thereby providing them with exceptional customer service. Working with department managers I created, maintained and enforced company policies and served as the human resource manager.

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  Barney & Barney, a Marsh & McLennan Agency LLC Company

  Apr 2013 - now

  Executive Management Assistant

  I consider the Barney and Barney management team and branch associates to be my clients! Responding to their support needs and executing both long and short term administrative projects are my expertise. Demonstrating, maintaining and promoting cultural values are key commitments. Serving as a liaison between our branch location and corporate headquarters provides keen insight and understanding to various departments and executive management. I successfully plan and facilitate various training, team building and social events for our location, while promoting an effective collaboration with our Human Resource, Organizational Learning and Communications Departments. Continued education through both formal and informal facets allow me to stay abreast of current trends and cycles in the business environment, which allows me to assist in implementation of policies and procedures which express our commitment to both clients and associates. Show less

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  Marsh & McLennan Agency - West

  Oct 2019 - now

  Administrative Operations Specialist