Jemmy Gu

Experience

• 

  Alcatel-Lucent Shanghai Bell

  Jun 1995 - Sept 2006

  Senior Mechanical Design Engineer

  1. Understanding of high-speed digital equipment design, mechanical, wiring, , power distribution and heat design to develop new and existing products.2. Design the equipment with selecting appropriate cost-effective components and generate BOMs; Define product structure and review work of electric designers on an ongoing basis.3. Bring-up design and fully test functionality and performance; Provide technical support and failure analysis to manufacturing and field issues.4. Good coordination ability to work with factory, operation team, engineering supporting team and software team, as well as 3rd party vendors.5. Complete design and test documents during corresponding development stages. Organize and lead maintenance team to repair the equipment timely and in good quality. Show less

• 

  Flex

  Nov 2007 - now

  Program Manager

  1. Organize, plan and direct program schedules and budgets; Responsible for tracking relevant metrics and drive action items based on results.2. Provide support, knowledge and expertise with contract negotiations as required.3. Reviews program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program. Provide quotation and proposals4. Manage Repair Center operation, Responsible for OTD, Customer Satisfaction, and financial performance. Coordinate engineering change, DOA, NDF and quality complains. Monitor delivery, planning and production KPI’s.5. Manage the coordination of product life cycle activities with P&L and customer satisfaction and have responsibility for accounts of various complexities. Be the key channel of communication for customers and act as escalation in the event of customer issues.6. Responsible for customer satisfaction reviews and corrective actions. Maintain current and develop additional business with customers, including repair business.7. Monitor and track that project and program deliverables are met. Be responsible for maintaining excellent customer relations with both new and existing customers.8. Support production sites for projects, costs and other customer related matters through leadership and expertise. Coordinates program activities with activities of government regulatory or other governmental agencies.9. Implement appropriate HR Strategies and actions to recruit and retain a qualified and motivated workforce.10. Spare parts management, spare parts selection, purchase. Localization replacement for import parts, stock level and inventory turn management, excess and obsolete material disposition.11. Lead Medical device MAH project, drive sample builds along to manufacturing license obtain and pilot run, communicate with stakeholders, cross - functional team and customer to win. Show less