Jermaine Maskrey

Experience

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  Premier Telesolutions Ltd.

  Jul 2007 - Oct 2013

  Site Supervisor

  Key responsibilities. • Regularly asked to cover supervisor role when line management are absent, using my skills and experience to direct the team motivating and guiding the by example, maintaining focus on the daily targets, this I feel I have done successfully with a track record of good results.• Stock ordering, timesheets, control of site holiday planner, planning the day to day duties of the team and passing this information onto them.• Working closely with the cluster manager ensuring company standards are implemented and maintained.• Cash handling is a large part of this role, controlling refunds, petty cash and cashing up our vending machine being weekly and daily tasks.• Reporting daily revenue figures and cash up results to the operations director via email, investigating any discrepancies• Being the first point of contact with UHB trust staff supporting the manager Show less

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  British Gas

  Oct 2013 - Feb 2017

  Planner & Scheduler

  I managed the daily schedules of up to 70 engineers, coordinating with internal and external customers to provide appointment updates and resolving any issues with Field Managers. Additionally, I worked with Area Operations and Field Teams to create monthly rotas and addressed workload concerns raised by engineers.Key Responsibilities:• Efficiently allocate resources based on effective forecasting.• Manage customer expectations regarding appointment availability and cancellations.• Handle short-notice absence requests from engineers and adjust schedules accordingly.• Train new schedulers on role-specific responsibilities and best practices. Show less

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  Robert Heath Heating

  Feb 2017 - Aug 2017

  Planner

  At Robert Heath Heating, I was responsible for managing the daily workload of operatives, ensuring maximum productivity and driving business growth. I worked with a diverse set of stakeholders, including tenants, area managers, and directors, to ensure efficient scheduling.Key Responsibilities:• Manage all bookings and communication with the parts department.• Liaise with tenants, area managers, and directors to ensure effective scheduling.• Plan daily and future workloads, optimising productivity and meeting KPI targets. Show less

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  BT

  Aug 2017 - Apr 2022

  Fleet Coordinator

  At BT Fleet, I was responsible for obtaining daily updates on all G4S Cash Solutions vehicles servicing cash machines across the country. This high-pressure role required always maintaining vehicle operational status. I compiled detailed reports from garage networks and presented them to customer directors during daily conference calls.Key Responsibilities:• Gather and compile vital information on vehicle breakdowns, minimising downtime to maximise productivity.• Lead daily update calls with senior fleet leaders to review vehicle status.• Liaise with area and regional managers during daily conference calls.• Process invoices for tyre changes and manage a central inbox with 70+ daily emails.• Proactively address and escalate vehicle breakdowns to ensure timely repairs. Show less

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  Hays

  Apr 2022 - Sept 2022

  Recruitment Consultant

  During my role at Hays, I recruited for a wide range of roles, from technical positions to senior leadership roles, managing campaigns for positions such as Divisional Directors, Project Managers, and Quantity Surveyors. I worked with both public and private sector organisations and built strong, long-lasting relationships with clients, acting as the Account Manager for several key clients, including Aston University, Birmingham City University, The Open University, and Law University.Key Responsibilities:• Develop strong relationships with external stakeholders to understand talent acquisition needs and create tailored attraction strategies.• Conduct business development calls and candidate meetings to build relationships and negotiate fees.• Use networking and referrals to attract candidates through professional bodies, industry groups, and client connections.• Effectively manage client and candidate disputes, ensuring positive outcomes for both parties.• Provide candidates with detailed information on job opportunities and guide them through the recruitment process.• Forecast monthly and annual fee growth and track payment schedules. Show less

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  National Highways

  Sept 2022 - Feb 2025

  Recruitment Partner

  In my current role, I manage recruitment for the Operations & Customer, Strategy, and Communications directorates, overseeing a high volume of specialist roles. I collaborate with multiple stakeholders, providing expert guidance on best practice recruitment strategies and sourcing methods to attract top candidates. I support a wide range of internal and external stakeholders, offering consultation on how recruitment works within the organisation. Additionally, I have led several key projects, such as the redeployment process, working with HR Business Partners to implement new processes, and driving a standardisation project for job adverts across the business. I regularly present updates to the Leadership Team, offering expert insights and clear guidance.Key Responsibilities:• Manage the end-to-end recruitment process for specialist roles, ensuring outcomes are met within agreed SLAs and providing a high-quality experience for both hiring managers and candidates.• Use sourcing channels such as LinkedIn Recruiter to build networks and attract top talent.• Liaise with key external stakeholders, attending weekly meetings to provide transparent, evidence-based guidance and updates on recruitment projects.• Lead the redeployment project, working with HR Business Partners to improve processes and system use.• Oversee the offer process, including negotiations and obtaining approval for non-standard offer packages.• Build strong relationships with stakeholders, utilising market knowledge and excellent communication skills to influence recruitment campaigns and manage difficult conversations.• Lead and support the training of new team members, ensuring adherence to best practices in the National Highways recruitment process. Show less

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  National Grid

  Feb 2025 - now

  Sourcing Specialist

  Key responsibilities• Develop & execute a sourcing plan of action to meet immediate client hiring requirements. • Create innovative sourcing strategies making use of forums, online networks, and internet interrogation. • Identify passive candidates using online tools/networks/technologies. • Create talent communities via LinkedIn and engage them with regular and relevant communications. • Balance deadlines and deliverables for multiple searches at a time. • Maintain data quality and accuracy within the company’s internal database. • Conduct ongoing candidate pipeline development activities and talent network expansion for active and future requisitions. • Market mapping, business intelligence. Show less