Rico Sam

Rico Sam

Shift Team Lead

Followers of Rico Sam305 followers
location of Rico SamMarkham, Ontario, Canada

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  • Timeline

  • About me

    Data and Impact Specialist at Big Brothers Big Sisters of Toronto

  • Education

    • St. Augustine Catholic High School

      2012 - 2016
      Ontario Secondary School Diploma

      Activities and Societies: Business Council, Executive Member Arts Council, Event Coordinator

    • Nanyang Technological University

      2019 - 2020
      Bachelor of Arts - BA Sociology 4th year

      Activities and Societies: Exchange Program

    • Western University

      2016 - 2020
      Bachelor of Arts - BA Sociology

      Activities and Societies: Chinese Students Association, Western Climb Club, Western Electronic Gaming Association StudentProfessional Tea Artist

  • Experience

    • The Alley

      Apr 2017 - Aug 2018
      Shift Team Lead
    • The Dentons Group

      Apr 2018 - Aug 2018
      Media Planner

      - Support with brand development for a start-up aiming to create a community network of executive assistants.- Drafted, produce and edits videography content- Market research and analysis the needs of the executive assistant needs within the Toronto region

    • CoCo Fresh Tea & Juice 都可茶饮

      Sept 2018 - Dec 2018
      Barista
    • Centre for Immigrant and Community Services

      May 2019 - Jul 2019
      Research and Liason Intern

      Community Research and Outreach internship- Created a resources for newcomer parents to find childcare services within the Markham region.

    • Centre for Immigrant and Community Services

      Oct 2020 - Mar 2024

      - Maintained the Youth Program registration portal, oversee data management, and makenecessary adjustments to program registrations.- Offered guidance and assistance in addressing any programming-related questions or concerns.- Assist in the preparation of program materials, resources, and logistics to ensure smoothprogram execution.- Provided advice and recommendations to Youth workers to ensure the successfulimplementation of programming.- Prepared the OCMS report for review by the Program Manager.- Generated Family Wellbeing program stats and reports and submit them to the ProgramManager for review and analysis. Show less - Created and support several youth programs catered towards helping recent immigrant youth (Extra-curricular, academic, & recreational activities – Supporting over 2000 Youth annually)- Effectively lead, trained, and support the team through all program process- Outreach to external organization to partner and provide better services to newcomer youth- Organized and managed a Summer Camps of over 70 youth.- Created and optimized the entire registration system of over 6000 participants yearly. Show less

      • Independent Contractor

        Jan 2024 - Mar 2024
      • Youth Program Coordinator

        Sept 2022 - Jan 2024
      • Youth Worker

        Sept 2021 - Sept 2022
      • Temporary Youth Worker

        Feb 2021 - Sept 2021
      • Research Assistant

        Oct 2020 - Feb 2021
    • The Cross-Cultural Community Services Association (TCCSA)

      Jan 2024 - Mar 2024
      Newcomer Mental Health Specialist

      - Provide individual short-term mental health counselling for newcomers through identifying problems and goals, and presenting local community options- Liaised with partner agencies and community stakeholders to facilitate effective service delivery of mental health services for newcomers and to promote mental health awareness and education- Developed mental health support resources through community events and presentations at local community venues, places of worship and businesses- To organize regular training for staff members and volunteers about different mental health-related topics- Created a new volunteer database system for both client and work side information in-take Show less

    • Big Brothers Big Sisters of Toronto

      Jul 2024 - now
      Data and Impact Specialist

      - Collecting quantitative and qualitative data from BBBST’s database or from BBBST various stakeholders (i.e. parents, children, volunteers, etc.)- Cleaning up BBBST’s database system on a regular basis to ensure accuracy of the data and reports.- Analyzing the collected data and reporting the findings internally and externally in various formats (i.e. summaries, charts, graphs, etc.)- Gathering relevant data and current trends from across the city, province, and country to stay updated on topics concerning mentorship and other issues within the government and non-profit sector.- Supporting with improving system processes by using technology to enhance the stakeholder experience throughout the mentoring journey. Show less

  • Licenses & Certifications

    • Second City Communication and Leadership training

      Second City
    • National Lifeguard Service

      Lifesaving Society Ontario
    • Data Analytics Certificate

      BrainStation
      Jun 2024
    • Centering Black Youth Wellbeing A Certificate on Combatting Anti-Black Racism

      Youth Research and Evaluation eXchange (YouthREX)
      Aug 2025
    • Ontario Scholars award

      York Catholic District School Board
  • Volunteer Experience

    • Reading Tutor

      Issued by Markham Public Library on Jan 2015
      Markham Public LibraryAssociated with Rico Sam
    • Instructor

      Issued by SwimAbility Canada on Oct 2016
      SwimAbility CanadaAssociated with Rico Sam