Divya Prateek

Experience

• 

  IDBI Bank

  Dec 2013 - Apr 2022

  Manager

  Worked as Assistant Manager and then promoted to the post of Manager.Worked in different profiles such as Customer Service Executive,Service Operations manager,Relationship Manager,Branch Manager.Maximized performance by monitoring daily activities and mentoring team members.Accomplished multiple tasks within established time frames.Applied customer feedback to develop process improvements and support long term business needs.Kept detailed records of daily progress to identify and correct areas needing improvement. Show less

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  Prathama UP Gramin Bank

  Apr 2022 - Nov 2022

  Senior Manager

  Worked as Senior Manager Scale 3 as Branch Head at Indirapuram Branch.Provided strong leadership to enhance team productivity and morale.Recommended and implemented successful strategies to maximize revenue.Identified cost improvement changes and cost savings plans to increase company savings.Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.

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  HCLTech

  Apr 2023 - now

  Deputy Manager