David R. Ayers

Experience

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  Preferred Assisted Living and Home Care

  Jan 2005 - Dec 2012

  Website Development, Systems Administrator

  Preferred Assisted Living and Home Care provide alternative care to New Mexico's elderly through partnership, expertise and dedication. - Introduced & managed initial web presence including web design, SEO optimization and search engine campaign strategies increasing inquiries by 25%.- Collaborated effectively with development teams in order to discuss, analyze, or resolve usability issues reducing web traffic congestion by 30%.- Tracked, compiled, and analyzed website usage data; assumed responsibility for documenting app and website changes or change procedures. Show less

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  Wolters Kluwer Health

  Jan 2006 - Jan 2011

  Senior Operations Analyst- Pharma Analytics

  Wolters Kluwer provides legal, tax, finance, & healthcare professionals’ information, software, & services that deliver vital insights, intelligent tools, & the guidance of subject-matter experts to be more effective & efficient.- Lead in the development of data deliverables in pharma analytics. SME in translating customer requirements into technical steps.- Designed team-level issue tracking system, documentation and training reducing resolution times by 15% and reporting errors by 17%.- Served as go-to for technical support sharing best practices in data mining & query building in SQL or GUI for open systems & web access tools like MicroStrategy, TOAD.- Developed and maintained documentation of projects including business requirements, technical workflows, SOPs, as well as service level agreements (SLAs). Show less

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  Charles Schwab

  Jan 2011 - Jan 2011

  Business/Systems Analyst

  Charles Schwab is a leader in financial services. Through advocacy & innovation, the company has worked to make investing more affordable, more accessible & more understandable to all.- Conducted activities to transition the management of information systems from business unit ownership to a centralized IT department business model in support of risk mitigation strategies.- Optimized business systems through analytically dissecting data files and system structure.- Worked cross-functionally, engaged business support staff in implementing new remediation process.- Produced automated method to process new data files using relational database technologies reducing turnaround by 55%. Show less

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  Thayer Medical

  Jan 2013 - Jul 2016

  IT & Materials Manager

  Thayer Medical was founded by two respiratory therapists to design & develop innovative solutions for the respiratory care market & is FDA & ISO certified.- Directed & Managed the implementation of portfolio-wide GS-1 barcoding of products, server migration implementation, video conferencing, and client desktop-software installs in tightly regulated FDA/ISO environment.- Assumed responsibility for day-to-day solutions development, monitoring-reporting, as well as administration of business systems for a small office network infrastructure (Server, network, printers, client PCs, PBX phone switch / IP Phones & corporate websites.)- Produced MRP models and status reports, kept track of and drove down material costs; supported quality audits by tracking and retrieving Management Review metrics on suppliers and sales.- Acting Manufacturing Engineer; performed maintenance and repair of assembly equipment; prepared and maintained manufacturing Quality documents. Show less

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  The Innova Group

  Aug 2016 - now

  Senior Consultant