Gretchen Gaw- Espiritu

Experience

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  Banco dela Carlota

  May 1995 - Oct 1996

  New Accounts / Teller

  • Greet and assist clients to ascertain their needs• Print and distribute application forms and proofread the same to ensure thatapplicants fill out all fields properly• Answer telephone and address inquiries• Prepare forms for signature cards, cashier checks, drafts and money orders• Prepare the bank statement printouts• Perform teller duties

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  Limketka Sons Inc

  Oct 2001 - Jul 2005

  Marketing Officer

  • Promotes the mall and its services• Manages the Mall's events, activities and implements the mall wide marketingrequirement for promotions and advertising campaign• Maintaining relationship with sponsors and business partners• Support other retail sales campaign such as all wide days, week or month saleand other related activities

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  Supreme Court of the Philipppines

  Aug 2004 - Jul 2005

  Court Clerk

  • Receives applications, petitions, inventories, reports and issuances of all orders and notices • Issues Notices of hearing, Subpoenas and Certificate of Attendance to witnesses and parties • Keeps and maintain a docket book, each page numbered and prepared for receiving all the entries in a single case and numbered consecutively in the order in which they were received such as the date they were filed, order/judgement entered and each other steps taken for easy reference and that the history thereof may be see • Prepares for any person demanding the same a copy certified by the Clerk of Court of any paper, order, judgement or entry • Prepares affidavits and other legal documents to be signed by the Clerk of Court Show less

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  Supreme Court of Philppines

  Aug 2005 - Aug 2013

  Court Interpreter

  • Acts as translator of the Court• Attends to Court hearings• Administer oaths to witnesses• Marks exhibits introduced in evidence and prepares the corresponding list ofexhibits• Prepares and signs the Minutes of the Court session• Maintains and keeps custody of record book of cases calendared for hearings• Prepares Court calendar and the records of cases set for hearing• Prepares Aging of Cases submitted for decision• Performs such other functions as may, from time to time be assigned by thePresiding Judge and or Branch Clerk of Court such as doing legal research oncases submitted for decision. Show less

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  The Limited

  Aug 2014 - Feb 2015

  Sales Lead

  • Supports management team in order to maximize productivity through productknowledge, customer service and by meeting key store initiatives• Assists in developing talents through training and supervision of associates• Motivate, inspire and lead team to achieve results• ensure company policies, procedures and standards are effectivelyimplemented• Support aspects of visual presentation and store operations including openingand closing closing routines• ensure associates receive scheduled breaks and meal periods• Perform merchandise flow duties for the sales floor and backroom as directed• Perform cashiering functions• Perform cash handling procedures• Reconciles cash sales and deposit Show less

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  Coach

  Nov 2014 - Dec 2015

  Assistant Manager

  • Contributes to setting goals and holds team accountable for productivitystandards• Ensures customer issues are resolved in the store, and partners with StoreManager as appropriate• Utilizes all Coach training initiatives to assist in developing the team• Leads by example, sets the tone on the sales floor and provides feedback tostore team that will result in exceeding Coach Service standards.• Identifies potential obstacles or issues and provides Store Manager solutions toovercome• Assists in developing plans to address key business issues, and utilizes plans toimpact business and achieve desired results• Cash handling• Performs opening and closing store procedures• Reconciles cash sales and deposit Show less

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  Kipling

  Jan 2016 - Jan 2019

  Store Manager

  • Identifies and hires new talents through TALEO and completes hiring process through Docusign and Workday and separation documentation per company procedure and invest time in the development of others and maintains a pipeline of both internal and external talent for future open positions• Train, educates and holds the store team accountable to the brand standards, including authority to terminates associates,• Recruits, Selects, Trains and retains a staff that reflects the brand, client and need of the business • In charge of ensuring everything in the store is running as it should be by consistently creating a welcoming environment for the customer by greeting and assisting, as well as quickly responding to customer needs and inquiries• Responsible for driving sales by demonstrating desired behaviors for staffs in driving sales, handling difficult and or complicated sales, cash management, inventory and follow up with customers• Leads in driving sales and profitability by exceeding all established store and individual sales goals• Learned to develop and execute strategies to drive traffic and optimize business results including LY Sales, Sales Plan, Budget, Loyalty, Loss prevention and Shrink Show less

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  City of San José

  Jan 2019 - now

  • Staff Specialist

    Oct 2021 - now

  • Office Specialist

    Jan 2019 - now