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Jacques Mouton

Jacques Mouton

Junior Clerk

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location of Jacques MoutonCape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Customer Services Manager at SYSPRO EMEA

  • Education

    • Stratsure

      2017 - 2017
      Prince 2 Foundation and Practitioner Project Management Foundation - 81% Practitioner - 73%

    • The Chartered Institute of Management Accountants

      2012 - 2012
      ACMA - Chartered Management Accountant Management Accounting

      CIMA covers areas such as Management Accouting, Financial Accounting, Governance and business ethics, Business mathematics and Economics. I finished my certificate level of CIMA in February 2013. I decided not to continue as it did not contribute any real value to my current profession.

    • The Association for Operations Management of South Africa

      2011 - 2011
      SAPICS Certificate of Achievement in the Principles of Production and Inventory Management (PPIM) Logistics, Materials, and Supply Chain Management

      PPIM is a four month course teaching you the essentials of Supply Chain Management.

    • International Software Testing Qualifications Board

      2011 - 2011
      CTFL - Certified Tester Foundation Level Software Tester

      CTFL is a one week course teaching you the fundamentals of testing, testing throughout the software life cycle, testing design techniques, test management, and tool support for testing.

    • Stellenberg High School

      2002 - 2006
      Matric Exemption 12

      Activities and Societies: Rugby Captain u/15 B team; Head of School Radiostation (Gr 11 & 12) Afrikaans 1st Language HGEnglish 2nd Language HGMathematics HGBiology HGGeography HGComputer Studies SGGerman 3rd Language (Grade 8 to Grade 11)

    • Stellenbosch University

      2007 - 2010
      Bachelor of Commerce (BCom) Finance and Financial Management Services

    • GetSmarter

      2019 - 2019
      Cost and Management Accounting Short Course Accounting and Business/Management 86.3%

      The University of Cape Town (UCT) Cost and Management Accounting online short course introduces you to the core principles of this function and covers a range of central concepts, such as job costing, process costing, absorption costing, and variable costing. You’ll discover how to use costings to make informed management decisions, and learn to perform a cost-volume-profit (CVP) analysis and manage funds through budgets.

    • Henley Business School

      2019 - 2020
      SYSPRO Functional Lead Program Business Administration and Management, General 76

  • Experience

    • HL Hayward & Associates

      Jun 2008 - Jul 2008
      Junior Clerk

      Part-Time job at an accounting firm whilst I was still studying. I gained experience in basic monthly bookkeeping, working on both Quickbooks and Pastel.

    • Chilli Adventures Work & Travel

      Jan 2009 - Dec 2010
      National Team Member

      I was part of the National Team for Chilli Adventures in the Stellenbosch area. Duties included running promotions, interviewing applicants and providing them with all the necessary information needed for their venture.

    • SYSPRO

      Mar 2011 - Dec 2013
      Financial Tester

      Part of the Quality Assurance team testing financial modules.Researched software to assist testers identify all possible test scenarios for a program. I was asked to present my method of simplifying the testing process to all testers and development managers.

    • SYSPRO EMEA

      Jan 2014 - now

      Team lead of six consultants. Oversee support requests, assign to relevant consultant and assist where necessary. Approval of quotes and timesheets. Project lead on a 500+ user project in the medical industry. Involved with requirements gathering, requirements documentation, testing developed solution, training to the end-users, developing reports using MS Report Builder (SSRS), and post go-live support. From May 2021, fulfilling the role of project manager, maintaining project plans, monthly project billing, and project communication to key stakeholders. DevOps administrator for the internal team. Designing processes, maintaining dashboards, setup project structure. Show less Project team member involved with post go-live support on custom and standard solutions at a food and beverage company. Requirements gathering on additional requirements. Develop document templates using Crystal Reports. Data building for additional companies.Project team member on a 500+ user project in the medical industry. Involved with requirements gathering, requirements documentation, business process mapping, testing developed solution, training to the end-users, developing reports using MS Report Builder (SSRS). Show less

      • Customer Services Manager

        Dec 2021 - now

      • Team Lead: Solutions Consulting

        May 2019 - Dec 2021

      • Solutions Consultant - Finance and Distribution

        Mar 2016 - Apr 2019

      • Junior Support Executive

        Apr 2015 - Mar 2016

      • Trainee Support Executive

        Jan 2014 - Mar 2015

  • Licenses & Certifications

    • Querying Microsoft SQL Server 2012/2014

      Microsoft
      Nov 2015

    • SYSPRO Premium Support Consultant Distribution

      SYSPRO

    • SYSPRO Purchasing Process Discipline

      SYSPRO

    • SYSPRO Premium Implementation Consultant Distribution

      SYSPRO

    • Certified Project Manager

      SYSPRO
      Feb 2018
      View certificate certificate

    • SYSPRO Premium Support Consultant Finance

      SYSPRO

    • SYSPRO Sales Process Discipline

      SYSPRO

    • SYSPRO 7 Foundations

      SYSPRO

    • Certified Financial Solutions Consultant

      SYSPRO
      Jun 2020
      View certificate certificate

    • SYSPRO Premium Project Manager

      SYSPRO

    • SYSPRO Premium Implementation Consultant Finance

      SYSPRO